EquityZenEquityZen, a subsidiary of Morgan Stanley, is a leading marketplace for pre-IPO investments, connecting shareholders of private companies with accredited investors. Through its category-leading technology and innovative approach, EquityZen delivers data-driven insights and tools that empower its 800,000 users to navigate the private markets with confidence. Having completed more than 51,000 private placements in nearly 500 private companies, EquityZen is on a mission to deliver “Private Markets for the Public.”
EquityZen (equityzen.com) has 389 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent
Investments & Wealth · New York, New York
Excellent
Investments & Wealth · Manhasset, New York
Excellent
Investments & Wealth · Greatneck, New York
Excellent
389 approved reviews, newest moderated first
customer
I was told exactly what the on screen error message. No details were offered and I was left with nothing but to figure out myself. Total crap of an email from support.
Response from EquityZenMar 5, 2026
Thank you for the feedback. If you have any questions or feedback going forward, please do not hesitate to reach out to us at [email protected].
customer
Like the access but 5% on each transaction is very high. At least the exits should not cost fees that are this high
Response from EquityZenFeb 10, 2026
Hi there, thank you for sharing your feedback. We’re glad you appreciate the access we provide to the private markets. We’d like to clarify our fee structure: the fee you mentioned is a one-time upfront sales fee that scales down based on investment size (from 5% down to 3%). Most importantly, EquityZen does not charge any fees on exit-related proceeds. If you have any additional questions, please reach out to our team at [email protected]. We are here to help!
Roger A.
nice but took too long of a time to have the shares posted in my account.
Response from EquityZenFeb 10, 2026
Hi Roger, Thank you for the review. If you have any additional questions or feedback, please reach out to [email protected].
customer
This was my first purchase on the Equity Zen platform. Communication on when the purchase of the position was not clear once funded. A status update showing when the purchase would be executed after it was funded would be helpful
Response from EquityZenFeb 10, 2026
Thank you for choosing EquityZen for your first investment. To ensure your concerns are heard and handled, we have asked a registered representative to connect with you directly. For the quickest possible assistance in the future, please feel free to email us at [email protected].
Kevin
Most opportunities are good. I was disappointed when my six figure investment in Databricks was returned.
Response from EquityZenFeb 10, 2026
Thank you for being a valued investor with us, Kevin.
Eshan K.
I have now done 4 different investments with Equity Zen, and i must admit they are the best amongst all the platforms in the US. Special mention to Charlie and Sara for being absolutely brilliant, and in handholding us with all our investments.
Response from EquityZenFeb 10, 2026
Eshan, thank you for the high praise and for recognizing Charlie and Sara for their hard work!
Nick P.
A1 Service Express >
Response from EquityZenFeb 10, 2026
Thank you, Nick!
Disappointed I.
After months, I was just advised that I would not receive the Ktaken' shares I tried to purchase. Money tied up, research, anticipation, etc; for nothing.
Response from EquityZenFeb 10, 2026
Thank you for sharing this feedback. To clarify the process, our investments are subject to the company's Right of First Refusal (ROFR). If a company chooses to exercise this right, it prevents the fund from completing the purchase. In these instances, any investment funds held in escrow are returned to the investor. We want to ensure your concerns are handled with the attention they deserve. We have asked a registered representative to connect with you directly to discuss this further. For any future assistance, please feel free to reach out to us at [email protected].