Terry
Easy to get started and seamless to use
Easy to get started and seamless to use
Response from EquityZenJun 16, 2026
Simplicity is our goal! We're glad to hear that your experience getting started was seamless.

EquityZen, a subsidiary of Morgan Stanley, is a leading marketplace for pre-IPO investments, connecting shareholders of private companies with accredited investors. Through its category-leading technology and innovative approach, EquityZen delivers data-driven insights and tools that empower its 800,000 users to navigate the private markets with confidence. Having completed more than 51,000 private placements in nearly 500 private companies, EquityZen is on a mission to deliver “Private Markets for the Public.”
EquityZen (equityzen.com) has 389 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Manhasset, New York
Excellent

Investments & Wealth · Greatneck, New York
Excellent
389 approved reviews, newest moderated first
Terry
Easy to get started and seamless to use
Response from EquityZenJun 16, 2026
Simplicity is our goal! We're glad to hear that your experience getting started was seamless.
customer
Simple interface, simple fee structure
Response from EquityZenJun 16, 2026
Transparency and ease of use are at the core of what we do. It’s great to know that our interface and fee structure are hitting the mark for you. Thanks for the review!
customer
No one to guide no customer support!
customer
Great customer service.
Response from EquityZenJun 16, 2026
Thank you! Our team works hard to ensure you aren't left waiting. We appreciate your noticing the effort and look forward to assisting you again.
James
Been working with these guys for almost 5 years. Great access. Great service. Looking forward to their combo with Morgan Stanley.
Response from EquityZenJun 16, 2026
Five years is a fantastic milestone—thank you for being a long-term partner!
customer
It is better than its competition. The fees are better. The process has improved. The response time has improved. The website can be better but its workable at this time. More companies are needed. Early notification needs improvement.
Response from EquityZenJun 16, 2026
We appreciate the honest comparison! It’s great to hear the fees and response times are working for you.
Srinivas B.
EquityZen customer support is very good. The team is responsive, professional, and helpful throughout the investment process.
Pierre
Easy, customer services at top , 👍👍👍
Response from EquityZenMay 12, 2026
Thank you for the 5-star review, Pierre!