EquireliefReviews of equirelief.com

Amazingggg🤩🤩 My horses (and I) are in love with the equirelief!!!

The website lists an address in Albuquerque, New Mexico and the shipping box had a return address label with Jamaica, New York on it. (Btw, although the item contains a massager with a lithium battery, there were no warning stickers on the box.) I wanted to return the massager. You are required to contact them to get approval first. I was unable to do so by phone because that requires WhatsApp. I sent an email which was promptly responded to. by Ashley who informed me that I would pay return shipping, which seemed reasonable, but the item was to be returned to China. It was suggested I could save money by claiming the item was valued at $5. Nowhere on its website did it say the item was coming from China or would need to be returned to China. Ashley did first offer me a partial refund and I again said that I'd be happy to return the item to either United States address associated with my order. After that she told me there would be no need to return the item and I would receive a refund. Customer service itself is great but the website is definitely misleading .

Genial!!!!

My TB is 22 yrs old & is starting to have problems in his hind end, most likely arthritis says the vet. He loved the first massage he got but then the machine died completely. We were both very sad! I emailed Ashley and received a replacement a week later. I do daily sessions and it is definitely helping. Fingers crossed I don't wear out this machine. This was an excellent customer service experience!

We all want the best for our horses, right? One of the grooms where I board my horse called me one day to mention that my horse, Teddy, had some tight muscles in his neck and front legs. Suggested a few things I could do for him, including massage. About a week later I saw this cordless massage unit advertised and I knew I had to try it! It’s lightweight, easy to use and easy to carry. After his first massage, the knot in his neck was visibly reduced. Now, when Teddy sees me carrying this toward his stall, he shakes his head up and down in anticipation! I’ve also used this on other horses at the barn who look on with jealousy. There’s nothing like a few carrots and a heated massage to make a horse enjoy a great afternoon - Teddy told me himself! I use this every time I ride him, a few times a week.

The first massager I received malfunctioned, I talked to Ashley and she helped me to get a new replacement quickly. The massager works amazing! My horses feel amazing and they seem a lot happier. I definitely recommend this product to anyone who has a horse. It surely works amazing!

The product itself was good. Great support

Customer service is amazing with communication! Best of all the horses love it! I just started with it so I hope to see results soon.