Equinox is a temple of well-being, featuring world-class personal trainers, group fitness classes, and spas. Voted Best Gym in America by Fitness Magazine.
Equinox (equinox.com) has 76 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Isaac D.
They don't follow through on the referral bonuses. I referred 4 people ($150 x 4). They lied and said that the bonuses would apply to future billing cycles. They never did, and their only remedy was to have me re-join the gym.
Rebecca S.
Amazing facility, SUPER clean, hot guys!
Daniel
Highly overrated gym. You can find much better premium/luxury gyms in London. The new French manager especially is very arrogant and unfriendly, almost seems lost and inexperienced. I feel bad for the staff that work there as they all look gaunt and tired. Think twice before joining... (not to mention unjoining after they tie you into a 12 month and come up with all this BS about it being only 3 months. Dodgy, dodgy, dodgy!)
Steve P.
Amazing equipment, always clean, friendly staff. Worth the monthly cost.
Emily R.
I was an Equinox member in NYC for many years. I mainly do yoga, and I can vouch that their yoga program is top notch. Excellent teachers, beautiful clean studio space.
Alex M.
Some of the worst customer service. Definitely in the fitness business, especially with the corporate office in NYC. Even with proof signed by a medical doctor, the company still ignored my request to be waived from the gym membership monthly fee. They promised I wouldn’t owe anything more, yet still send me letters and emails saying to pay. My life lesson: Never give in to the annual contract for companies, especially gym memberships.
Stephen
Equinox Darien is an excellent fitness club , with a wide range of machines/ free weights , and Kiehl’s Products for the shower. Along with a juice bar + really nice staff. A major plus is my trainer Charlie , who combines the training routine w/ meal plan advice , frequently texting during the week to check on my progress.
Nicole R.
Love this company, great classes, great instructors, very nice studio and locker room facilities.
