Epik is an independent domain registrar that helps individuals, businesses and brands bring their ideas to life online.Helping you find, register and manage your domain is at the core of what we do—but that’s not all. Whether you need a beautiful website, professional email, dedicated phone number—or even an LLC for your business—we’ve got you covered. As a one-stop shop for your entire brand presence, we pride ourselves on providing comprehensive support every step of the journey.
Epik LLC (epik.com) has 445 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
Epik, epik.com
Website
epik.com
Category
Internet & Software
Location
Sheridan, Wyoming
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 19% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Epik full data breach occurred in 2021, due to hosting a range of malicious websites and forums, including supporting discrimination hate, fascist, white supremacist, terrorism, nazis and mass shooting content. 180GB dump of over 15,003,961 accounts. They then attempt to brush it off and lie to their customers about it.
MJ
Mr Jean-Francois M.
Fast support for a domain stuck with previous registrar
A domain name that I wanted to move to Epik got stuck with the previous registrar. The support request I submitted (on a Sunday) got a prompt and professional answer, explaining what happened. There was a follow-up on the following day, informing me that the problem had been solved. Friendly and efficient service.
LT
Lokesh T.
They are not paying
I sold a domain last month. Many days have passed but they have not released my funds.
MM
Mijan M.
The worst customers service in the world
The worst customers service in the world. They are protecting internet frauds, spammers. I have been harassed (copyright violation and more) by some domains and reported it to them. You know what they said? They said I'm the fraud!
AS
Arthur S.
Great Experience in migrating my website
I recently migrated my blog from Google to Epik for free speech reasons and the transition couldn't have gone any better. Jaime Jacob at Epik was incredibly easy to work with and very responsive , I couldn't be happier with the entire process.
JG
Joseph G.
The worst escrow company out there…
The worst escrow company out there please don't use them they charge 9.99 extra fee didn't release my money to masterbucks after giving them domain also charge fee for payout and masterbucks is under maintenance everyday. criminal organization flee from them.
CH
Chenden
Stay Away from this Company
Stay Away from this Company. They are fraudulent.
I sold a site to a buyer recently and used Epik escrow. Initially, I didn't know the company was having issues paying users who have money with them. When I discovered it, it wasn't too late as I immediately asked the escrow manager over at Epik (this is Tony) to cancel the transaction. I also asked the buyer of my site to do the same.
Their escrow cancellation policy states "Both parties have the right to cancel the transaction without penalties until the escrow is concluded. If the Buyer has already submitted payment, Epik will reimburse."
This guy (Tony) blatantly refused and disbursed my funds to masterbucks. Now, they are telling me Masterbucks has a problem and everyone will be paid in turn. This shows that Tony (Epik's escrow manager) had fraudulent intent when he refused to cancel the escrow transaction. At this time, they have tied $8k of my money, which is part of my business capital.
BM
Brad M.
Domain removed from account without authorization.
I purchased the domain PianoMoving.com on 7/20/2022 via NameLiquidate.com, an Epik.com owned service, for almost $1,000.
It was transferred into my Epik.com account shortly after payment. This was the only domain in my account.
An email from Epik confirmed the domain was moved into my account and my WHOIS information was applied. I had full control and updated the nameservers.
When I checked my Epik.com account on 8/31/22 I noticed the domain was no longer in my account.
Then after contacting Rob Monster (Epik CEO then, Chairman now) I opened a thread on NamePros to discuss this issue.
Over the course of that thread a lot of new information was learned.
It appears the domain was removed from my account and transferred to another party on, or around, 8/19/2022. It was removed without authorization, notification, or explanation.
A Paypal refund was only processed after I randomly noticed the domain missing from my account. Was Epik ever going to notify me otherwise?
When I finally received a response from Rob Monster, it was not straightforward. He said -
The domain was involved in "an escrow transaction with a payment plan with zero commission. It was a bit of an exotic deal."
He went on to say -
"To make a long story short, the domain expired during the payment plan and was routed through our liquidation marketplace."
The rest of his response was just full of self-promotion.
Another response from Rob Monster accused me of making "defamatory" statements. He said -
"The timing of Brad's public post plus general brigading of negative energy, was unnaturally coincident with our marketing event at NamesCon. While I acknowledge Epik's error, Brad's approach was believed as not in good faith and was arguably defamatory and weaponized."
I asked Rob to point out what I said which was factually incorrect. Everything I said was accurate, to the best of my knowledge. Rob never responded to that request.
Epik and Rob Monster are supposed free speech champions. I think they need a lesson on how free speech works. It is not "defamatory" to report what happened.
Judging by other reviews, and comments on forums, it doesn't seem like I was the first person accused of this.
The bottom line is whatever happened in this situation was related to the incompetence of Epik.
If there was an error, Epik should have notified me and explained the situation. Instead, they removed the domain from my account without authorization, notification, or explanation. It was only when I caught the domain missing much later, that they provided a refund.
I would never do business with Epik again.
Brad