Epicpaint Reviews | Read Customer Reviews of epicpaint.com

EpicpaintReviews of epicpaint.com

4.0368 reviews
Decoration & Interior
651 North Broad Street, Middletown, Delaware

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Epicpaint

About Epicpaint

EpicPaint is the perfect gift for you or a loved one.With EpicPaint, you can turn your favorite photos into a beautiful custom-made portrait, illustrated by professional artists.Relive life's most precious moments or create them by combining multiple images of loved ones who never met.Get a free preview of your artwork once it's ready for review and approval before it's shipped out.Unsatisfied with your portrait? We offer a 100% satisfaction guarantee and will do our best to make it right.

Epicpaint (epicpaint.com) has 368 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: epicpaint.com
Website: epicpaint.com
Category: Decoration & Interior
Location: Middletown, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 18% of reviews.
Latest: Most recent review: September 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Epicpaint reviews

368 approved reviews, newest moderated first

Monique M.
Jun 10, 2024
Great Service
They were timely and patient with picture changes and modifications. My Husband will love it. Can't wait to see the final product
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Chelsea
Jun 9, 2024
Epic paint exceeded my expectations
Epic paint exceeded my expectations. I had a personalized 8X10 canvas portrait done of my father in law who passed away while I was 4 months pregnant. He never got to meet his 6 week old grandson. Epic paint produced a portrait of him holding our son. The detail they captured and the accuracy in the portrait was beautiful. It made me cry. I know this will mean the world to my husband. Epic paint also produced this in a very timely manner. I can’t wait to receive the physical canvas. Thank you so much epic paint. You will have made the first Father’s Day for my husband without his dad very special with this portrait. You guys are angels !
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Maricruz O.
Jun 9, 2024
Thank you for your patience
Thank you for being kind and patient, for doing modifications the tines needed until it seemed perfect.
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Ashley
Jun 8, 2024
They make sure you love the product
They kept modifying it for me until I thought it was perfect, which was many times lol I appreciated their hard work for my pickiness and it’s perfect!
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Dustin D.
Jun 8, 2024
Mother’s Day guarantee was a month…
Mother’s Day guarantee was a month late… said they would give a 20% refund… no refund given! They have a 3 hour cancellation policy (illegal if you ask me!) I wouldn’t give them a penny!!!!!
Response from EpicpaintJun 10, 2024
Dear Dustin, We apologize for any inconvenience you've experienced. We noticed an email from May 20th requesting your approval for a refund, which unfortunately went unanswered. However, we've processed your refund as per your feedback. Expect to see it in your account shortly. We encourage you to reply to our email so we can work together to find the best solution for you and ensure your satisfaction with the order. Thank you for bringing this to our attention.
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Syreeta
Jun 7, 2024
AMAZING!!!
Wonderful experience and the finished product is beautiful!! Everything and more of what I hoped it would be. Thank you.
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Antoinette
Jun 7, 2024
The preview was absolutely amazing… Omg…
The preview was absolutely amazing… Omg I know he’s gonna love it…
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Lisa
Jun 6, 2024
5star Product, 5star Team
Not only was this process really convenient and an amazing idea, when I received my photo, I noticed that there was a couple things about my sons face that I didn't love (he had a shadow of teeth when he was only four months). I emailed EpicPaint and within a day, they had someone reach out to me. She was extremely sympathetic and understanding, and even offered me a remake to help fix the issue. I am extremely happy with my photo, attention to detail, consideration, and incredible customer service. Very very very worth your time and money for a priceless piece of art!
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