EpicpaintReviews of epicpaint.com

I recently ordered from here. I changed my mind about one of the pictures I wanted to use before they did the draft. They made the adjustments without any issues. (It took about a week before they responded to me about changing my picture and I started getting nervous that it was a scam.) I just got it today. I am blown away. They did amazing. It only took about 2 weeks for the entire process, which I thought was Impressive considering it's their busiest season. I am really really impressed. Absolutely beautifully done.

Ordered a canvas online. Input everything I wanted as it was custom and added notes etc. Paid for everything I needed to be then emailed a further invoice to combine the images. None of which was mentioned in the ordering process. I asked for a refund at this point, I should point out they have a 3 hour cancellation policy. Which in itself is ridiculous, after which a fee of £40 is taken if you wish to refund. Conveniently my 2nd invoice advising me of additional charges came not long after the 3 hour window, in the middle of the night. During my attempts to receive a refund, I was sent my preview image for what I ordered. This only made things worse, the canvas was for my wife, our child never met her father and I'd done a canvas of them both together. It looked horrible, nothing like the images shown on their website. None of my notes had been used and frankly the quality was that of a 10 year old using photo shop for the 1st time. Nothing professional about the image, even though there are unlimited re-dos. I don't see how they could make it much better if that was what they thought would be a good idea to show me. Really poor service overall and just screams SCAM.

The mock up they gave me looked like insane cartoon. I asked to have it edited twice and both came back horrible and no charges really. It’s ai generated and it’s horrible. I requested a refund and they charged me $50. Horrible company. Go to paintyourlife for better results.

The portraits I ordered mean so much to me and EpicPaint did a great job!! Delivered exactly what I wanted.

Idc what anyone says epic paint is a fantastic company not only did they try so many times to get a portrait for me of my father in law and son but they went above and beyond in terms of service if you see any bad reviews of this company it’s complete BS I wanted to surprise my wife with the picture and she didn’t like it as much as I did (I never met her father so I didn’t know how to judge the photo) epic paint redid everything for us AGAIN and sent another one that took my wifes breath away thank you so much my wife and mother in law absolutely love the photo of my son with their father

This painting is a beautiful tribute to my husband's cherished memories with his mom. It's a reminder of the love that transcends time.

Dishonest! Do not order from this company! They billed us for over 215$ for something they never sent. We canceled the order after it was not received as promised and have been disputing for months! Do not order!! Terrible company!

I didn't like the result, one person in the picture doesn't look like him and the beard they put on him looks fake, like black cotton candy. Totally disappointed and had to throw the picture in the trash, $139 wasted dollars.