EpicpaintReviews of epicpaint.com

Ordered my portrait then the day before it was suppose to arrive they emailed me saying I owed a additional $20.00 before they "print" my portrait. I tried contacting them for over a month to cancel everything since they haven't "printed " anything. Haven't heard or received anything.

Was after a mother's day portrait, the previews sent through were really poor quality, the Photoshop skills were nowhere what you would expect especially when paying £100 - tried revisions to improve and changing "artists" but got sent the same previews through. Cancelled before anything was tangibly printed and asked for a refund and was offered £40, which was honestly a joke. But frustratingly after feeling I'd been scammed I accepted in the hope of getting something back. Over 3 weeks later and no response - I chased and was offered more revisions!! It's a joke of a company. Absolutely avoid at all costs or suffer being £100 out of pocket, nothing to show for it but time wasted trying to get it back....

Horrendous customer service. They will quickly take your money and refuse to discuss refunds or issue any money due back to you. Artwork was not to my liking and since cancelling, Epic Paint have done nothing to provide me with any confidence that they are handling my cancellation as I continued to receive warning emails that my order was to be processed even though I had emailed numerous times saying cancel. This order was placed back in January and I still have not received any refund. Never use them. There are much better companies out there offering a more professional service and alot cheaper. Ruined what was meant to be an extremely nice gift.

Absolutely shocking was so excited at first then after a week or soo they sent me a preview and it was crap was so disappointed and for the last 3 weeks since I have been emailing them and I am having no reply what so ever . This was meant to be on time for Mother’s Day but surprise surprise it’s not communication is the worst I have ever experienced buying on line and even now I feel like I have been scammed will be very surprised if I receive my photo as good as the ones they advertise on there site .

If I could score lower I would. Worst experience ever with this company. I paid £144 for my order and after chasing them for weeks they sent me my preview. It was horrific. It looked nothing like what I wanted. I therefore eventually requested a refund in which they said they would only refund me £40. Awful experience DO NOT USE THESE SCAMMERS.

Same story as others promised for Mother’s Day and nothing. No contact other than sorry goi g to be late saying would give 25% refund and nothing. Now no contact whatsoever. Reported to relevant people and the bank. My partner thinks I didn’t do anything for her Mother’s Day bunch of wa#*ers

AVOID! It’s a scam!! Never sent me order and don’t reply to emails. Currently claiming money back though PayPal. Guaranteed to deliver for Mother’s Day and I’ve still not had order update 4 days later.

I recently ordered I picture guaranteed to be delivered for Mother’s Day I even went as far as paying £20 extra for express delivery so I had plenty of time to ok before giving to my mother Thursday no news so email and get fobed off that there doing the best they can but no update Friday still no new email and get fobed off again Saturday still no new no reply on email Sunday (Mother’s Day ) email at 2am we’re really sorry we’re doing the best we can Bull s**t now mothers day 120£ down and no update no preview not mothers day president Shocking company with no explanation or care for there promise Guarantee what guarantee