Envelopes.comReviews of envelopes.com

Response from Envelopes.comMar 16, 2026

Hello Stacy Thank you so much for taking the time to share such a thoughtful review. We’re thrilled to hear how much you enjoy using our envelopes for your creative projects. It’s wonderful to know that our color selection and quality helped bring your designs to life for the ladies' day gift bags. We love hearing how our products support hobbies and creative ideas like yours, and it’s exciting to hear that you’re looking to expand into custom cards as well. Your enthusiasm truly means a lot to us. Thank you again for your kind words and for choosing Envelopes.com. We look forward to continuing to support your creations! Elizabeth, Customer Support Manager

Response from Envelopes.comMar 16, 2026

Thank you for taking the time to share your feedback. We’re so glad to hear that you loved the envelopes and had a positive experience with our customer service team. We do apologize that the online ordering process was cumbersome and that you had to place two separate orders. Your feedback is very helpful, and we will be sure to share it with our team as we continue working to improve the ordering experience. If you would be willing to share your order number and any additional details, please send them to [email protected] so we can look into this further. This information helps us better understand what happened and allows us to continue improving our processes. We truly appreciate your support and hope to serve you again in the future. Elizabeth, Customer Support Manager

Response from Envelopes.comMar 17, 2026

Hello Charlotte! Thank you for your review. We’re so glad to hear our envelopes have been a great fit for your art projects and that you enjoy our unique selection, especially the vellum options. We truly appreciate your support and look forward to serving you again. Elizabeth, Customer Support Manager

Response from Envelopes.comMar 13, 2026

Hello Ashley! Thank you for taking the time to share your feedback. We’re so glad to hear that the ordering process was easy and that we were able to support your envelope printing needs. We truly appreciate your business and look forward to working with you again in the future. Elizabeth, Customer Support Manager

Response from Envelopes.comMar 10, 2026

Thank you for taking the time to share your feedback. We’re so glad to hear that you were pleased with the product and that the purchasing and shipping process was smooth and easy. We truly appreciate your support and look forward to serving you again in the future. Elizabeth, Customer Support Manager

Response from Envelopes.comMar 9, 2026

Hello Emily, Thank you for reaching out, and I sincerely apologize for the error with your order. We received your message this morning, and I am very sorry you have not yet received a response. I completely understand how frustrating that can be, and I truly appreciate your patience. I am currently working closely with our production team to have your order reprinted and processed as quickly as possible. As soon as it ships, it will be sent via overnight delivery to help ensure it reaches you as soon as possible. If you have any questions or if there is anything further I can assist with in the meantime, please feel free to reach out to me directly at [email protected]. I would be more than happy to help. Again, I truly apologize for the inconvenience and for the experience you had. This is certainly not the level of service we strive to provide, and we appreciate the opportunity to make this right for you. Warm regards, Elizabeth, Customer Support Manager

Response from Envelopes.comMar 9, 2026

Thank you for taking the time to leave such a wonderful review. We’re so glad to hear that you enjoy our fast shipping, variety of options, and the ability to purchase samples. It’s also great to know that the printing quality and customer service have met your expectations. We truly appreciate your continued support and are honored to be your go-to. We look forward to serving you again soon. Elizabeth, Customer Support Manager

Response from Envelopes.comMar 9, 2026

Hello Erin! I am truly sorry for the experience you had and for the frustration it caused. What you described is not the level of service we want any of our customers to experience. We are very sorry that our earlier emails regarding the order were not received sooner. We are currently reviewing this on our end to understand why those messages may not have reached you. In some cases, email providers may filter messages to spam depending on individual email settings. We always do our best to ensure our emails are delivered properly and do not get filtered. I'm glad we did speak regarding this matter, and I want to mention again how much we regret that your experience did not reflect the service we strive to provide. Your feedback is extremely important to us, as it helps us identify where we need to improve both our website experience and our communication with customers. If you ever decide to give us another opportunity in the future, please feel free to reach out to me directly. I would be more than happy to personally assist you and ensure that the process is smooth and straightforward. Elizabeth, Customer Support Manager