Envelopes.com Reviews | Read Customer Reviews of envelopes.com

Envelopes.comReviews of envelopes.com

3.7201 reviews
Print & Graphic Design
New Horizons Boulevard 5300, Amityville, New York

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Envelopes.com

About Envelopes.com

My name is Adam, and I’m the new CEO here at Envelopes.com. I wanted to take a moment to share why I’m posting this note on Trustpilot. I know you have countless options when it comes to where you shop, and the fact that you’ve chosen to trust us really means a lot. We don’t take that lightly. Behind every order is someone’s brand, business, or project — something personal and important — and we want to be a partner in helping it look its best. Customer satisfaction isn’t a campaign for us; it’s the point of what we do. My job is to make sure that trust is earned every single time. If you’ve had a great experience with us, I’d be grateful if you shared it here. And if there’s ever something we can do better, please let us know. You can always reach out to us directly, and we’ll do our best to make it right. We read every review and use it to do our best for you. Thank you for giving us the opportunity to be part of what you’re creating. I hope we get to do it again soon. — Adam AdelmanCEO, Envelopes.comUPDATED October 1, 2025

Envelopes.com (envelopes.com) has 201 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Website: envelopes.com
Category: Print & Graphic Design
Location: Amityville, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Envelopes.com reviews

Showing 8 reviews with 4 stars · Clear filters

Christine B.
May 14, 2026
set up and shipping
I find navigating the setup of the envelopes with return address and logo to be quite cumbersome. I am not experienced with graphic design. Also, the printing and shipping process seems to take alot longer than I expect. I know it takes a few days to get printed, but it seems to take a few weeks to get the orders to me. Your prices are reasonalble.
Response from Envelopes.comMay 28, 2026
Thank you for your feedback. We appreciate you taking the time to let us know about your experience. We truly appreciate your support and are glad you found our pricing reasonable. If you would like to send us more information and give us the opportunity to make your experience a 5 star one, please send any additional details to [email protected]. Warm regards, Elizabeth, Customer Support Manager
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Jd D.
May 2, 2026
Mostly great experience but I'd asked…
Mostly great experience but I'd asked the question about ordering the Black envelopes and got no answer... I'm still trying to order 8503-B but for the past month in trying, I continue to get an error message, but it doesn't say they are "out of stock" Please help!
Response from Envelopes.comMay 7, 2026
Hi JD, Thank you for taking the time to leave a review and for bringing this to our attention. We truly appreciate it. I’m sorry for the frustration you’ve experienced while trying to order the Black Envelopes (item 8503-B). At the moment, this item is temporarily out of stock, which is why you are seeing an error message on our site. The good news is that this item is currently in production and is expected to be available again in about 4 weeks. We would be happy to notify you as soon as it is back in stock if you would like. We have also sent you a separate email that you can respond to directly if you have any additional questions or would like updates regarding availability. Please feel free to send any additional information to [email protected] as well. We truly appreciate your patience and your feedback. It helps us improve our customer experience. If we can assist further, or once the item becomes available, we would love the opportunity to turn your experience into a 5-star one. Please feel free to reach out anytime. We are here to help. Elizabeth Customer Support Manager
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Thomas J.
May 1, 2026
Turnaround time and delivery were…
Turnaround time and delivery were great. We're a little concerned about quality of the midseam on the back of the 9x12 envelope. Flap seal is fine.
Response from Envelopes.comMay 7, 2026
Hello Thomas! Thank you for taking the time to leave a review! We’re happy to hear that the turnaround time and delivery met your expectations. We also appreciate you bringing the concern regarding the mid-seam on the back of the 9x12 envelopes to our attention. We understand how important quality is, and we would like the opportunity to look into this further for you. You may send any additional information to [email protected]. Thank you again for your feedback and support. We truly appreciate it and hope to provide you with a 5-star experience! Elizabeth Customer Support Manager
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Janie
Mar 30, 2026
Made it right
I originally received the incorrect order, but they did make it right. I would have given them 5 stars, but it did take a couple of weeks to get the corrected order.
Response from Envelopes.comMar 31, 2026
Hello Janie! Thank you for your feedback. We truly appreciate you taking the time to share your experience. We sincerely apologize again for the initial error with your order, but we are glad we were able to make things right for you in the end. We completely understand your frustration with the delay and recognize that waiting a couple of weeks for a correction is not ideal. Your experience is important to us, and we are actively working to improve our processes to ensure faster resolutions moving forward. Thank you again for your patience and for giving us the opportunity to correct the issue. We hope to provide you with a seamless 5-star experience on your next order. Elizabeth, Customer Support Manager
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Kimberly D.
Mar 14, 2026
Beautiful envelopes
Had a decent experience. Envelopes were gorgeous and customer service was great although the online ordering was cumbersome and didn’t get my order right the first time so had to place two separate orders.
Response from Envelopes.comMar 16, 2026
Thank you for taking the time to share your feedback. We’re so glad to hear that you loved the envelopes and had a positive experience with our customer service team. We do apologize that the online ordering process was cumbersome and that you had to place two separate orders. Your feedback is very helpful, and we will be sure to share it with our team as we continue working to improve the ordering experience. If you would be willing to share your order number and any additional details, please send them to [email protected] so we can look into this further. This information helps us better understand what happened and allows us to continue improving our processes. We truly appreciate your support and hope to serve you again in the future. Elizabeth, Customer Support Manager
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Christopher W.
Feb 12, 2026
Decent envelopes at a good price
Decent envelopes at a good price with acceptable turnaround times.
Response from Envelopes.comFeb 13, 2026
Hello Christopher, Thank you for ordering with us and for taking the time to leave a review. We truly appreciate your business and are glad to hear the envelopes and turnaround time met your expectations! Elizabeth, Customer Support Manager
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Harvey W.
Dec 19, 2025
Most items in stock and ship accurately…
Most items in stock and ship accurately and quickly. Follow up regarding back ordered items is a little difficult to achieve, as well as "firm" date commitments. Sometimes you are allowed to place items in cart and purchase without the items being available and the only way to confirm availability is through the chat feature as telephone wait times are typically lengthy.
Response from Envelopes.comDec 19, 2025
Hello Harvey, Thank you so much for sharing your feedback. We are delighted to know that your in-stock orders have been arriving quickly and accurately. We truly appreciate your patience regarding back-ordered items and availability updates, and we sincerely apologize for any inconvenience this may have caused. Our team is actively working on clearer communication and more transparent ship date visibility. If you ever need help with an order or would like to confirm stock before purchasing, please reach out — we are always happy to assist and ensure you have a smooth experience. Elizabeth, Customer Support Manager
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Avenue P.
Nov 17, 2025
Envelopes.com has a great variety of…
Envelopes.com has a great variety of envelopes, paper, and card stock in many sizes and colors. We have been ordering from them for many years and my only complaint is the lack of consistency in time from order to delivery. Sometimes two days, most recently 10 days...
Response from Envelopes.comNov 18, 2025
Hello Avenue Printing! Thank you for taking the time to share your experience with us. We’re thrilled to hear that you enjoy our wide variety of envelopes, paper, and card stock, and we truly appreciate your loyalty over the years. We’re sorry to hear about the inconsistency in delivery times. Your feedback is very important to us, and we’d love to learn more so we can improve. Could you please provide your recent order number and any additional details? This will help us review what happened and work toward a better experience for you. Please send the information to [email protected]. Thank you again for your patience and for being a valued customer. Warm regards, Elizabeth Customer Support Manager
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