Envelopes.com Reviews | Read Customer Reviews of envelopes.com

Envelopes.comReviews of envelopes.com

3.7201 reviews
Print & Graphic Design
New Horizons Boulevard 5300, Amityville, New York

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Envelopes.com

About Envelopes.com

My name is Adam, and I’m the new CEO here at Envelopes.com. I wanted to take a moment to share why I’m posting this note on Trustpilot. I know you have countless options when it comes to where you shop, and the fact that you’ve chosen to trust us really means a lot. We don’t take that lightly. Behind every order is someone’s brand, business, or project — something personal and important — and we want to be a partner in helping it look its best. Customer satisfaction isn’t a campaign for us; it’s the point of what we do. My job is to make sure that trust is earned every single time. If you’ve had a great experience with us, I’d be grateful if you shared it here. And if there’s ever something we can do better, please let us know. You can always reach out to us directly, and we’ll do our best to make it right. We read every review and use it to do our best for you. Thank you for giving us the opportunity to be part of what you’re creating. I hope we get to do it again soon. — Adam AdelmanCEO, Envelopes.comUPDATED October 1, 2025

Envelopes.com (envelopes.com) has 201 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Website: envelopes.com
Category: Print & Graphic Design
Location: Amityville, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Envelopes.com reviews

201 approved reviews, newest moderated first

Jd D.
May 2, 2026
Mostly great experience but I'd asked…
Mostly great experience but I'd asked the question about ordering the Black envelopes and got no answer... I'm still trying to order 8503-B but for the past month in trying, I continue to get an error message, but it doesn't say they are "out of stock" Please help!
Response from Envelopes.comMay 7, 2026
Hi JD, Thank you for taking the time to leave a review and for bringing this to our attention. We truly appreciate it. I’m sorry for the frustration you’ve experienced while trying to order the Black Envelopes (item 8503-B). At the moment, this item is temporarily out of stock, which is why you are seeing an error message on our site. The good news is that this item is currently in production and is expected to be available again in about 4 weeks. We would be happy to notify you as soon as it is back in stock if you would like. We have also sent you a separate email that you can respond to directly if you have any additional questions or would like updates regarding availability. Please feel free to send any additional information to [email protected] as well. We truly appreciate your patience and your feedback. It helps us improve our customer experience. If we can assist further, or once the item becomes available, we would love the opportunity to turn your experience into a 5-star one. Please feel free to reach out anytime. We are here to help. Elizabeth Customer Support Manager
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Thomas J.
May 1, 2026
Turnaround time and delivery were…
Turnaround time and delivery were great. We're a little concerned about quality of the midseam on the back of the 9x12 envelope. Flap seal is fine.
Response from Envelopes.comMay 7, 2026
Hello Thomas! Thank you for taking the time to leave a review! We’re happy to hear that the turnaround time and delivery met your expectations. We also appreciate you bringing the concern regarding the mid-seam on the back of the 9x12 envelopes to our attention. We understand how important quality is, and we would like the opportunity to look into this further for you. You may send any additional information to [email protected]. Thank you again for your feedback and support. We truly appreciate it and hope to provide you with a 5-star experience! Elizabeth Customer Support Manager
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Carole
Apr 30, 2026
I am a cardmaker and buy envelopes…
I am a cardmaker and buy envelopes regularly. Envelopes.com in my go-to source. Their large inventory allows me to match my envelopes to the colors of my cards. I mostly make A2-sized cards, and when I'm sending out 100+ handmade Christmas cards, I like the peel-and-seal option on the envelopes.
Response from Envelopes.comMay 1, 2026
Hello Carole! Thank you so much for your thoughtful review! We love hearing from fellow cardmakers, and it’s great to know that our envelope selection helps bring your creations to life. Matching colors and having the right size, especially for A2 cards, can make all the difference, and we’re glad our inventory supports your creativity. Wishing you continued inspiration and success with your cardmaking! ✉️ Elizabeth, Customer Support Manager
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Anushka T.
Apr 28, 2026
Hassle free ordering , support & quality
Easy flow, Ordering is easy. No issues with shipping.
Response from Envelopes.comApr 29, 2026
Hello Anushka! Thank you so much for taking the time to leave us a review! We truly appreciate your kind feedback and are so glad to hear you had a hassle-free experience with ordering, support, and quality. It is wonderful to know the process was easy and that shipping went smoothly. Thank you again for your support and for choosing us! Elizabeth, Customer Support Manager
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Darlene D.
Apr 24, 2026
Classic and durable
Finding a classic and durable foldover card is more difficult than one would think, especially when ordering cards and envelopes to match. After many unsuccessful trial and error attempts, I happened upon this company and took my chances. The quality of the A6 Premium Cougar is exceptional. The texture of the cards allows consistent results whether I’m gluing, distress inking, stamping, or simply desiring crisp pen strokes…often all at once! The variety of back flap choices on the matching envelopes elevates the presentation. Additionally, all my orders have come in a timely fashion and well-packaged to avoid damage. Truly impressed. Well done!
Response from Envelopes.comApr 24, 2026
Hello Darlene! Thank you so much for sharing your experience and for your thoughtful review! We are honored you chose us after your search, and it is wonderful to hear the A6 Premium Cougar cards and matching envelopes have exceeded your expectations. Your kind words about the quality, selection, and presentation truly mean a lot to us. We sincerely appreciate your support and are grateful to have earned your trust. Elizabeth, Customer Support Manager
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Aaliyah C.
Apr 23, 2026
The Best Envelopes Ever!
Our office loves the 10 x 13 Gray Kraft Booklet Envelopes they are perfect. It makes it really easy to fit our clients tax returns and client docs into. It took our office a long time to find an envelope that we all like and works well for all sizes of returns. The side opening flap is the best part it is a lot easier to put documents into rather than a top opening. With a top opening we were always struggling and fighting with it to get what we needed into the envelope.
Response from Envelopes.comApr 24, 2026
Hello Aaliyah! Thank you for taking the time to leave such a wonderful review! We are thrilled to hear these envelopes have been such a great fit for your office and have made your process easier. We truly appreciate your kind words and your support. Elizabeth, Customer Support Manager
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Danielle
Apr 21, 2026
Poor quality surprise
This is the first time I've been disappointed with the product I received. There ink smudges on each envelope and part of the envelope closure lines are in the print job. I will be exploring a refund or credit as I can't use these.
Response from Envelopes.comApr 22, 2026
Hello Danielle! Thank you so much for bringing this to our attention. We truly appreciate you taking the time to reach out to us. We are very sorry to hear about the quality issues with your envelopes, as this is not the level of quality we aim to provide. Please know that your replacement order is already in production, and I will personally be overseeing the process to ensure your order receives an extra quality check and ships out as soon as possible. We genuinely value your business and the opportunity to make this right. If you have any additional questions or concerns, please feel free to reach out to us at [email protected]. We’re always happy to help! Thank you, Elizabeth, Customer Support Manager
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AARCO Attic I.
Apr 20, 2026
Great Experience
Great experience. Ordering was simple and the price for the unique envelopes we use is significantly cheaper than everyone else. Everything arrived on time and well packaged. Will definitely use them again.
Response from Envelopes.comApr 21, 2026
Thank you for taking the time to share your experience! We’re so glad to hear that ordering was simple, pricing met your expectations, and everything arrived on time and well packaged. It means a lot to us that you plan to use us again. We truly appreciate your support and look forward to working with you again in the future! Thank you, Elizabeth, Customer Support Manager
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