EntirelyPets PharmacyReviews of entirelypetspharmacy.com

Entirely Pets screwed up a prescription order for Sentinel by combining a prescription for 2 different pets; thereby shipping less than I ordered. Their customer service representative provided entirely incorrect information when I called to get the balance of the prescription shipped. Then, the remaining part of the order fell under the minimum for free shipping. I was then charged shipping. I've dealt with Entirely Pets before and did okay. But now there is a total disconnect between Entirely Pets and the pharmacy that actually fulfills their prescriptions. They totally lost me as a customer as they cannot even communicate accurately how the orders are processed and shipped.

Entirely pets fills prescriptions promptly. The only problem I had was the vet I used didn't have a fax machine so I had to hand pick up the prescription and mail it in.

Experience and service are exceptional!

Find my order #5257447 & get it shipped & I will consider a better rating, otherwise I will go back to my previous supplier. Order date was 8/18/25; shud have been here days ago.

More than once I’ve been shorted on my orders. Missing a pill or two from a box and/ or whole boxes missing. While after phone calls /emails it would be corrected, there is also a matter of getting expired or very soon to be expired meds. I now have over 6 mos of meds that expired 7/25. I now have to pay a legit biz for these meds so any savings def not worth it. Costs more in the end.

Slow delivery, unresponsive customer service, ordered from Chewy and it was so easy. Tried to unsubscribe from texts and emails but you keep spamming me from different spoofed phone numbers! I block every one of your texts and report every email as Spam. Leave me alone, I will never (attempt to) order from you again. Also, this review WAS prompted by the company and came in an email with an “unrelated” 20% off coupon…

It seemed to be the cheapest. Didn’t have to pick it up, it was mailed to me.

There was a hiccup in ordering prescription flea prevention (customer error 😟). They called to let me know and after discussion, easily made a change to the order. They were quite helpful.