EntirelyPets PharmacyReviews of entirelypetspharmacy.com

Don't recommend at all, I placed an order for my old dog, after two weeks I get an email that the order hasn't shipped yet and I need to pay extra delivery fee to issue the order... I didn't allow it so the canceled my order, now need to wait two weeks for the many... and my poor dog will need to wait some more time until he will have his medicine... so be aware !

What a nightmare company to deal with! Several months ago, I started an auto ship for Azodyl for my senior cat who was in the early stages of renal failure. Shortly after that, I learned of another product that was more effective, much easier to administer, and did not require refrigeration. A triple whammy! When I called to cancel the auto ship of Azodyl, they refused to honor my request. They keep sending me the product, at $250 per order! And it is piling up in my fridge, going unused. Run away from this company!!!

I have been trying to cancel my autoship for months now, but nobody ever response to online chat on their website, nobody answers the phone, nobody ever calls me back, and nobody response to email. If you want good customer service, I would suggest using someone else, anyone else. Keep in mind that they are owned by healthypets.com, so I wouldn't use them either.

My order was lost in the mail and you refused to replace it. I will never purchase anything from your company again.

OMG, if I could give anyone advice to not order your prescription through these people if you need your prescription before 3 weeks because you are not going to receive your medication for 3 weeks customer service is very rude Charlene, and another girl they don't like doing their job and trying to help you get your prescription, I paid extra for faster service and all they did was take my money for it.. there's no way possible that this company has a 4.6 rating.. I would not advise anybody to go through this company to get their pets to correct prescription

Do not order from this company— My veterinarian gave us a script for one item with a refill. This company auto-shipped the refill without my authorization and charged my card based on the fact the Vet had a refill of 1. Now I have not received the item and no way to cancel it. Do not order. Go somewhere else.

i haven’t received my order.

Out of the blue, I get an alert from my credit card company that your company tried to charge my account for something I never ordered or authorized. No advance notice of the attempted charge either. My last purchase was about 2 months ago and nothing is needed or due at this time. Not happy about that. Thankfully, my credit card company declined the purchase.