Enigwatch Reviews | Read Customer Reviews of enigwatch.com

Enigwatch Reviews | Read Customer Reviews of enigwatch.com

Enigwatch reviews

46 approved reviews, newest moderated first

Karolann B.
Jul 10, 2024
Enigwatch ❤️
It's really amazing I love it. it's really an amazing show and with the blue lights on, it's just amazing. My only small suggestion is that the store has very few discounts, which is much needed for new collectors like me. thank you.
Response from EnigwatchAug 14, 2024
Thank you so much for your enthusiastic feedback! ❤️ We’re thrilled to hear that you love your Enigwatch and that the blue lights add that extra touch of amazement for you. It’s wonderful to know that it’s making a great impression in your collection. We appreciate your suggestion regarding discounts, and we’ll certainly take it into consideration as we continue to grow. We want to make our products accessible to new collectors like yourself, and your feedback is valuable to us. Thank you for choosing Enigwatch, and we’re here if you need anything else! Warm regards, The Enigwatch Team
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Chaya W.
Jul 9, 2024
This product is everything you would…
This product is everything you would want in a watch winder. The watch winder is super easy to insert and remove the watches form the slot. Individual setting for each watch is awesome. Construction and finish looks incredibly slick! Hope it lasts me forever. Thank you.
Response from EnigwatchAug 14, 2024
Thank you for your fantastic review! We’re thrilled to hear that the watch winder meets all your expectations and that you find it easy to use. It’s great to know that the individual settings for each watch and the sleek construction and finish are to your liking. We’re confident that your watch winder will serve you well for many years to come. Thank you for choosing us, and we hope you enjoy your winder for a long time! Warm regards, The Enigwatch Team
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Davis D.
Jul 8, 2024
Over the past decade
Over the past decade, I've been fortunate enough to amass a collection of timepieces that I hold dear. From my Rolex Submariner to the Patek Phillippe Nautilus, each has a story. When the watch winder arrived, I was taken aback by its sheer elegance. It was delivered promptly within 5 days, and the packaging was impeccable. The customer service? Simply top-notch!
Response from EnigwatchAug 14, 2024
Thank you for sharing your experience with us! We’re honored that our watch winder is now a part of your impressive timepiece collection. It’s wonderful to hear that you were struck by its elegance and that the delivery and packaging met your expectations. We’re also delighted that our customer service made a positive impression. Your satisfaction means the world to us, and we’re thrilled to have played a part in preserving your cherished collection. Thank you for choosing us! Warm regards, The Enigwatch Team
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Alex
Jun 29, 2024
A beautiful looking watch dial
A beautiful looking watch dial! I like the piano black finish, it also has a solid feel. The fingerprint scanner is a nice touch, not needed but very nice. I think the best part of this is that each winder can run independently as it can move in different directions and have a different rotation each day. Moreover, you should know that the rotors work very quietly. That's what made me decide to buy this. Overall, even though it is quite expensive, I am happy with this winding machine and the quick response I got form the seller when I had questions!
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Gunnar K.
Jun 29, 2024
Digital panel
Digital panel: Very easy to navigate and there's an indicator that tells you when a specific compartment is on or off. I like the switch in the back that allows the watches to either continue. turning when the door is open and stop as well. Overall, it's probably the best bang for your buck in terms of quality and functionality. Seller's customer service is excellent as well as I exchanged some messages regarding my winder!
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Andrewes R.
Jun 28, 2024
This is my second purchase form this…
This is my second purchase form this seller. The quality is very good and price is absolutely reasonable. I found easy instructions to set the winder up. It's good looking and good working. What else.
Response from EnigwatchAug 14, 2024
Thank you, Andrewes, for your continued trust in us! We’re delighted to hear that you’re satisfied with the quality and value of your purchase. It’s great to know that you found the instructions easy to follow and that your winder is both good-looking and functioning well. We truly appreciate your loyalty and are thrilled that you chose to shop with us again. If there’s anything else we can assist you with, don’t hesitate to reach out. Thank you for your kind words! Warm regards, The Enigwatch Team
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Charlees M.
Jun 28, 2024
Enigwatch
Ten years into my watch-collecting journey, with pieces from Ulysse Nardin to Richard Mille, I felt it was time for a watch winder. It arrived in 8 days, and while the packaging was top-tier, I had a slight hiccup setting it up. But the customer service was there, guiding me through. Update after 2 months: It's been mostly smooth sailing. A slight issue with one of the rotators, but it's been a valuable addition nonetheless.
Response from EnigwatchAug 14, 2024
Thank you for your amazing feedback! We’re thrilled to hear that you consider our winder a piece of art, and it’s wonderful to know that our customer service team exceeded your expectations. We believe in going the extra mile for our customers, so we’re glad we could send you the replacement watch pillows at no cost. It’s great to see that you’re enjoying the product so much—now you just need a few more watches to complete the set! Thank you for choosing us, and we look forward to serving you again in the future. Warm regards, The Enigwatch Team
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olivier
Jun 23, 2024
Contacted them for a safe / winder and…
Contacted them for a safe / winder and asked for their dubai address in order to see the items in real life. Answers suddenly became vague and evasive, almost bot generated. I physically went to the address in dubai listed in their site, security told me there isnt any shop and never was, and that disgruntled people come every week looking for it. Perhaps they still ship items from time to time but with that kind of dishonesty on lying on a physical store location the scam element is certain They say they have no record of my visit - the reason is simple: you cant visit a showroom that does not exist. Go to business bay dubai to the building they indicate: no shop. They never addressed that. Buy at your own risks
Response from EnigwatchAug 14, 2024
To Oliver We take these claims very seriously and want to address them directly. Firstly, we want to make it clear that the allegations of dishonesty and scam activity are entirely false. We are a legitimate company, and we do not engage in deceptive practices. The address listed on our website is accurate, and we operate with full transparency. We have no record of your interaction or visit, which raises questions about the validity of your claims. Our team is committed to providing accurate information and excellent customer service. If you were genuinely trying to visit our location, we would have provided clear and helpful directions. We encourage anyone with legitimate inquiries to contact us directly through our official channels. We are committed to maintaining our reputation for quality and integrity, and we stand by our operations. Thank you for giving us the opportunity to clarify this situation. Warm regards, The Enigwatch Team
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