We offer a physician-led weight management and wellness program focused on sustainable results and long-term health. Our approach combines GLP-1 medications, peptides, and NAD+ therapies with medical oversight and ongoing support to help regulate appetite, improve metabolic health, and support overall well-being. We focus on how you feel — not just the number on the scale — and prioritize clear guidance and continuity of care.
Enhance.MD (enhance.md) has 157 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Website
enhance.md
Category
Pharmacy & Medicine
Location
San Diego, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 90% of reviews.
Latest
Most recent review: October 2026.
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Overall very happy.
I have been on it for 1 year and have lost a total of 30 lbs.
I am trying to lose 10 more. I am with and staying with Enhance.MD due to being able to speak to a human being and getting great service. I have seen lots of online offers and deals but you can never speak to a human nor get a straight answer on true costs. I went to an in person provider and paid double or triple. I have referred several folks to them and all of us have lost weight. It is a great solution and I have never gotten sick or had any issues. I am on Tirzepetide Compound.
Response from Enhance.MDMay 28, 2025
Hi Mary! Thanks for sharing what you find valuable with Enhance.MD. When it comes to something as important as a mediation you rely on, having human contact to resolve concerns is, in our opinion, required.
Transparency is the cornerstone of our business and we will always provide pricing upon request, without resistance.
Thanks so much for your continued loyalty and the referrals, this means the world to us. We will support you towards your ideal health and weight.
JR
Julie R.
Top notch Providers and support staff
Top notch Providers and support staff! I have had a wonderful experience with this GLP1 provider. I really appreciate being able to talk to my NP whenever needed and that I have the same customer service representative assigned to me for all my questions. I would absolutely recommend Enhance MD.
Response from Enhance.MDMay 28, 2025
Hi Julie, thanks for the shout out and the positive review!
Communication and guidance are the key to success in any journey and we are so glad that you've utilized NP access for continued support.
Keep up the great work, we are here for you! Also, please know that we have a referral program, if someone you refer joins, they get $100 off their order, and you'll get $100 credit on your next order.
EE
Emmy E.
I have been on Trizepatide through…
I have been on Trizepatide through enhanced med! After my visit with the doctor on line she continued my medicine dosage that I was on through a different provider. It was so expensive through my other provider however, Enhansed Med stays the same price, which is amazing instead of other companies getting you on the medicine and then when you need to go up in the dose. It becomes astronomically expensive. So if you want to be healthy and lose I would definitely try calling Enhansed Med. They are very nice and stay the same price. That’s what it’s about at the end of the day how much it costs.
Response from Enhance.MDMar 24, 2025
Welcome aboard Emmy! We are happy to have you as a new patient with us to continue your personalized treatment. Thanks for the kind words.
When it comes to a medication you rely on, the last thing you need is the price changing unexpectedly, which is why our pricing is set regardless of dosage.
Keep in touch with us so we can continue to support you each step of the way.
KR
Kristin
Very positive experience
Echoing all of the positive reviews here and very surprised by the negative reviews. I've been an active member since May 2024 (10 months) and have had great success using semaglutide! I've never had any customer service, shipping, or product issues and always receive quick replies to questions via email. I really appreciate the service they provide, especially the included lab work and nutritionist on staff.
Response from Enhance.MDMar 24, 2025
Hi Kristin! It is great to see our long standing members stepping in to share their kind words about our services.
We would love to hear more about your success. If you are interested, please send us a testimonial to [email protected] and we'll be happy to offer a discount on your next refill with us.
LS
Linda S.
Shortages and medication not effective
I started with Enhance.md several months ago. First I have also experienced getting less medication in the vial and not have enough to last the entire month. I would say some people did not know how to measure in the syringe but that’s not me as I am a RN and it’s my job to know how to dose medication based on the concentration. And that leads me to my next concern. The concentration’s. The first couple of months were fine but since they changed pharmacies I have had no weight loss, no symptoms or sighs that I even took this medication. I started wonder a couple months ago and now this last shipment I am absolutely sure it is nothing but sterile water. I have found a lab that will test it and am sending off the medication for testing. I will be canceling my medication today.
Response from Enhance.MDMar 24, 2025
Hi Linda. We are happy to have you with us for the last several months and value your feedback.
If ever you believe that you have been sent less medication than what is written on your RX, please alert our team so we can communicate with the pharmacy on your behalf to send a top-up.
In terms of the potency of our pharmacy's medication, every batch we send our patients is tested for safety and potency by a third party lab. If there was ever a batch that lacked potency, we would issue a recall and send fresh vials from a new batch, but this has never occurred with any of our partnered pharmacies.
If you find yourself struggling to see results, our providers, nutritionists, and fitness experts can step in to perform a full review so we can make recommendations to keep you on track with your goal.
It looks like you are choosing to go in another direction, and we are sorry to lose you. We will be happy to have you back if you change your mind.
DR
Debbie R.
Wonderful company to work with
Not sure what others mean by shortage of medication, or sub standard medication. I am a RN and did my research and this company was the only one that I found that required blood work before prescribing the medication and also requires more blood work 6 months later in order to continue prescribing the medication. Also did I mention that they send the script in and pay for the lab work. I have been pleased with all my conversations with both providers and customer support. And believe me I asked the providers I talked to many questions and received all professional answers. I am wondering if those terrible reviews were from a competitor of theirs. Again everything has been delivered on time in proper packaging with cold packs and any requested changes in your order have been taken care of promptly and easily.I have been using this company for months again with no issues.
Response from Enhance.MDMar 24, 2025
Great to hear from you Debbie, and thanks for stepping in to post your review. We are also surprised to see negative reviews since we are diligent when patients communicate their needs.
Your right, lab testing is such an important screening step when accessing GLP-1 medications and continued testing ensures safety. We try and set the standard for being the safest online GLP-1 provider.
We are happy to have you with us.
MM
Mollys M.
Horrible experience
Horrible experience. I switched to this company after doing well with a competitor. I switched from the other company due to poor customer service after a shipment was delivered 3 days late and hot but that’s a different company and just given for context because I was 4 months into my weight loss and was on track with my goal before switching.
I have received 3 shipments so far with one being a replacement. The first and third shipments were short shipped so there was not enough medication for 4 doses. The replacement shipment for my first short shipped took weeks not days. Also the efficacy of meds is terrible. Starving after 1 day of taking the meds (this never happened before) and have not lost 1lb since switching to them. I have seen many complaints about this exact same issue in recent months so buyer beware. It seems to be tied to the pharmacy they switched to but I can’t say for sure.
Also I met with one nurse twice who was unfriendly which isn’t a crime however she said to reach out via email if I had questions which I did and she just didn’t reply so I did switch nurses. You will get a run around, be asked to send proof (which I did both times) and get lots of excuses so I will probably just do a charge back on my card which I don’t want to do but for two shipments to be short shipped is crazy!
This does seem to be a trend for them in recent months as well as the contamination issue which they did not notify people about.
There are too many other companies to choose from so choose wisely! As you can see from the reply below, no accountability or acknowledgment of this happening twice, lots of excuses and meaningless words to fill space. This is how they treat clients on a regular basis and they also ignore many others who have had the same complaints.
Response from Enhance.MDFeb 24, 2025
Hi there!
Thanks for taking the time to write a review with us. We will be happy to work with our partnered pharmacies if the medication sent wasn't the agreed upon amount with your practitioner.
Our team will send replacement vials before they are required to ensure their BUD matches with your intended usage. So replacement vials for a medication shortage, won't arrive directly after they are requested, they will arrive when you require your top up!
In terms of the effectiveness of the medication, there are a couple of items to unpack here. The concentration of GLP-1 medications can vary, so we'd always recommend a follow-up visit with our practitioners to confirm that the correct dosage is being taken.
We rarely receive complaints about the effectiveness of our medication, but we are happy to assess your dosage and needs at any time with a virtual visit.
For transfer patients, our practitioners always require proof of your current prescription to maintain your current dosage. Management will be stepping in to perform a full review to ensure that these documents were properly received. If they were emailed, then it should have been uploaded by our patient care team within a business day.
In terms of the contamination issue, we value transparency and sent notifications to all of the impacted patients. As it turns out the contamination was sourced to the 3rd party lab that our pharmacy uses to confirm effectiveness and safety. Despite our pharmacy not being at fault, we provided rebates, reshipments/replacements, and worked with all patients to discover the best resolution.
We genuinely believe that Enhance.MD is a wise choice and the patients that are willing work with us feel the same way!
I hope you'll consider continuing to work with us, if not, best to you on your journey.
BS
Brenda S.
So-So
Customer Service Reps are great and resourceful, my complaint is with the providers. I made it very clear since the beginning of my weight loss journey that I fully intend to stick with the lowest dosage possible, yet, every time I need to meet with a provider I'm questioned why? It's frustrating having to explain it every time, I wish there were notes available to them for them to review prior to meeting with the patient. At this point, I've seen a different person every time, it's very inconvenient. Lastly, most providers don't have a friendly demeanor. It's very uncomfortable dealing with someone who talks to you like they don't really want to talk to you. I don't think efficiency and friendliness are too much to ask for. As someone who works in the sales, I truly understand the meaning of building rapport with individuals and often times, you're sold by the person selling and not always the company. In this case, I'm sold my company but not the providers offering the service which has me contemplating switching to another company despite any potential cost increase because I'd much rather work with someone who makes me feel like they actually care.
Response from Enhance.MDFeb 24, 2025
Hi Brenda, thanks for taking the time to write us.
We will happily take a look into the notes on your file regarding your dosage requests and your experience with our practitioners.
The patient experience is paramount to us at Enhance.MD and that includes practitioner visits.
Management will be opening an investigation and speaking with our practitioners. Our patient care supervisor will reach you with the results!