We offer a physician-led weight management and wellness program focused on sustainable results and long-term health. Our approach combines GLP-1 medications, peptides, and NAD+ therapies with medical oversight and ongoing support to help regulate appetite, improve metabolic health, and support overall well-being. We focus on how you feel — not just the number on the scale — and prioritize clear guidance and continuity of care.
Enhance.MD (enhance.md) has 157 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Website
enhance.md
Category
Pharmacy & Medicine
Location
San Diego, California
Listed on Five Star Index
2026
About these reviews
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The company replied to 90% of reviews.
Latest
Most recent review: October 2026.
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I never receive a text or e-mail reminding me that i need to make a virtual visit and or get blood work done. I have mentioned this before. If i do not look on the site and login I wouldn’t know what’s needed. With the pric e I pay n for your product those services should be standard.
SH
susan H.
I like that i can speak to someone on…
I like that i can speak to someone on zoom before comitting. The prices are too high and upfront payment plan is not fair
KR
K R.
company and experience, with some glitches
Company was good.
Investigated a few, this was the best feasible option on my low income.
Might have got in on their ground floor, but my initial shipments came from a Florida compounding pharmacy, then it switched to SoCal.
Honestly, I've never have had a good shipment.
The FedEx insular packaging and their lame cold pack never did the intended job.
Medicine arrived hot, which made me skeptical and uncomfortable.
Especially because we're literally not getting the real meds, just some compounded stuff, and who knows what's really in that?
My first tele med person seemed great, first two calls, but then she shamed me for losing 10, not 8, lbs in a month.
Don't shame me bish!
Encourage me, say I've done well, I might want to slow down, but don't try to belittle me for doing well!.
Yeah, so she shut my dose down, made me plateau, and honestly lose what was a personal high, doing well, and feeling good, good feeling gone.
Actually i stopped the meds, she didn't give me the dose I required, so I wasn't actually losing any more weight.
I bowed out.
Ah, but then the weight gain crept back on, grr
That's not what they tell you at all!
You're in these meds for life!
The commercials even say that now, in the fine print, for Semiglutide as a whole, if you stop the medication, you will regain the weight.
I did start back up, after I started regaining weight, I was panicking.
They had reconstructed their dosage plan, to 2 shots a week, at a 2.5 dose.
That was better frankly.
Because the 3.5 max dose, once per week, left your body waning on compliance, and leaning back to being hungry towards the end of the dose.
I appreciated the new and evolving guidelines, and had high hopes for renewed affects and results.
Unfortunately, wow, these meds worked great the first time around, but not so much on subsequent.
I was one of the unfortunate ones that had Tachycardia, my heart rate really ramped up if I used these meds. That was scary and awful.
Literally, the worst thing for my mental state, aside from the physical aspect, is being fat.
I don't care about my excuses.
I, like 95% of people, have extenuating circumstances, but man, it tanks my mental health being heavy.
And I was willing to pay the $249 per month, on disability, only making 1100, to do this for me.
Let's be honest, if I'm sane, I will do better in all aspects of life.
This has wide reaching and an intense impact on every facet of my life and image of self worth...
Please realize that you might have to be on these meds for your whole life to sustain the weight loss.
Yes, initially, it's wonderful to have your bodys, hey, I'm full, sensor working great!
But if you stop, for me, it reset with a literal, no holds barred, you will never be sated again or full!!!
I could cry.
I am devastated.
I've gained back 75% of the weight.
These injections give you anorexia and constipation, beware.
You stop, you gain weight back.
Better yet, your bodys' full sensor, at least for me, is broken, damaged and you can eat all day long and never fill the void.
The nurse, or whomever, CCRider, was so great the first tele health thing, then she didn't even remember that she liked me and found what I said interesting, just keyed in on me losing 2lbs a week, which in a long month is 10 lbs.
Dude, don't shame me, just encourage something of a shift.
I ended up not restarting with this company, chose a better deal, which was a first month coupon thing unfortunately.
But man, they dealt with I wanna say Red Rocks pharmacy?
Those folks knew how to create, package and ship medicine that arrived perfect, in 100 degree weather here, hotter there, still cold.
Top of the line packaging, compounds and company.
These guys use their new compounder out of SoCal, but I've received literally too hot to touch vials of medicine.
Sure man, call it ok, meh, sub par, and don't put heat sensor strips in the package for medicine compliant shipments, like other companies do.
Dealt with this company for over a year.
Yes, initially I lost weight.
Yes, it cost me a lot, but I budgeted me as a priority for mental health.
In the long run, I'm down 10 lbs, had lost 40, due to the anorexic meds, and boy howdy, y'all need to adapt to constipation awareness!
Psyllium, stool softeners and senna are your friends.
I didn't eat for days, felt like I was going to pass out when I stiod up, couldn't do physical work, etc.
So, for 2k, I'm down 10lbs.
Was shamed by CCRider, who derailed any good feelings.
With the joy of shame and don't get so enthusiastic, damn, I was on such a roll and so happy, but bish shut me down.
U've never recovered, just resorted back to comfort eating and all encompassiing depression.
Cool, thanks!
For me, they did not support my journey, take time to understand where my traumas lie, and ultimately, left me feeling like they took my money and ran, not caring about me.
KI
Kim
Need to be more thorough
I got a message about the results that were needed - as I just had a yearly Dr. visit and sent them my bloodwork results. They needed two more readings of items not tested. So I drove an hour and 20 minutes to get them. Two weeks later I got an e-mail that there was another test I needed. So now I have to find the time to do that when it could have been done in the same trip.
Response from Enhance.MDJan 14, 2026
Thank you for sharing this — we really appreciate your honesty. We completely understand how frustrating that must have been, especially after making a long trip to get labs done. That’s certainly not the experience we want for you.
Your feedback is important and helps us improve how we review and communicate lab requirements so everything can be handled as efficiently as possible. We’re sorry for the inconvenience this caused, and we truly appreciate your patience.
If there’s anything we can do to help make the next steps easier for you, please don’t hesitate to reach out. We’re here to support you.
— The EnhanceMD Team
SU
Susan
Pros and cons.
I like that I can get assistance from a real person. It's slow sometimes. The doseage does not contain enough of the original drug. Having used the original " lilly" product i know how this product is weak, hoping for improvement in next dose.
Response from Enhance.MDAug 5, 2025
Hey Susan, thanks for letting us know about your experience. We pride ourselves on our direct customer service and practitioner care.
We are very sorry to hear about your experience with the quality and amount of the medication shipped to you. When we receive feedback like this we can pass it on to the pharmacy to provide a resolution as soon as possible.
We will always work to improve the patient experience with those that communicate with us.
BS
Brenda S.
So-So
Customer Service Reps are great and resourceful, my complaint is with the providers. I made it very clear since the beginning of my weight loss journey that I fully intend to stick with the lowest dosage possible, yet, every time I need to meet with a provider I'm questioned why? It's frustrating having to explain it every time, I wish there were notes available to them for them to review prior to meeting with the patient. At this point, I've seen a different person every time, it's very inconvenient. Lastly, most providers don't have a friendly demeanor. It's very uncomfortable dealing with someone who talks to you like they don't really want to talk to you. I don't think efficiency and friendliness are too much to ask for. As someone who works in the sales, I truly understand the meaning of building rapport with individuals and often times, you're sold by the person selling and not always the company. In this case, I'm sold my company but not the providers offering the service which has me contemplating switching to another company despite any potential cost increase because I'd much rather work with someone who makes me feel like they actually care.
Response from Enhance.MDFeb 24, 2025
Hi Brenda, thanks for taking the time to write us.
We will happily take a look into the notes on your file regarding your dosage requests and your experience with our practitioners.
The patient experience is paramount to us at Enhance.MD and that includes practitioner visits.
Management will be opening an investigation and speaking with our practitioners. Our patient care supervisor will reach you with the results!
LR
Laura Rolfe K.
Average
Average. I love that they take care to do labs and you see a doctor etc BUT I feel there is alot lacking when you first start up regarding what you need to do next etc and with customer service. I had expected a welcome email or text with instructions on what I need to do next and I did not. When I reached out because I had an issue, I was told that someone would contact me and no one ever did. I ended up figuring it out on my own. It was a simple fix, which I think customer service should have known and not it on to someone else. I didn't receive my tracking number for my package until after I received it and it was warm. It actually took 3 days to get to me. From the time I signed up it was 4 weeks before I actually received my meds. Long time in my opinion. I had been contacting customer service the entire time trying to understand how or why things were so slow but I was always assured. I say average because the price is good but you get average service. Competition is fierce between all the online glp1 so I'm looking elsewhere.
Response from Enhance.MDAug 28, 2024
Hi Laura, thanks for letting us know that your experience with us has been less than ideal. We want to ensure that when you reach us your needs are met and proper follow-ups take place.
If you are open to staying with us, management would be happy to have a discussion with you and review what took place. Please request this by emailing [email protected].
Either way, an investigation will take place. Our staff will be coached on the expectations of our patient experience and the steps to reduce the timelines for receiving your treatment.
Your feedback is how we grow!
RH
Rhonda
Expect Extreme Delays
Extremely delayed in getting medication. They did not reach out to tell me there was an issue so I've had to follow up almost daily. I've paid for a full month and am about to pay for an additional month, and still no medication. I asked about getting money back because there was "a system error" (the reason I'm so delayed) and was denied. I'm not even confident my medication will come - I received tracking but it has not shipped. It seems as though they are purposely delaying as much as possible so they can pocket more money.
I hope other folks have a better experience.
Response from Enhance.MDJun 18, 2024
Rhonda, thank you for bringing this to our attention. We genuinely value your honest feedback and apologize for the issues you've encountered.
We're continuously working to enhance our technology, automations, delivery times, an customer support, but it seems we fell short in your case. This is not the experience we want any of our customers to have.
To address this promptly, could you please contact us directly at [email protected] or call us at 1-888-299-5088? We would love the opportunity to make it up to you.
We sincerely apologize for any inconvenience and frustration caused and look forward to making things right.