Alex B.
This Company contacted my partner who…
This Company contacted my partner who had been paying advising her that she had not paid 1 cent when in fact she had paid for accommodation & had money deducted from her bank account. The Company had not responded after being told that all the bank account details were correct and HAS NOT REFUNDED THE MONEY PAID. The date shown is an approxiation .
Response from EndlessluxuryAug 5, 2025
Hi Alex, We sincerely apologize for the experience you and your partner have had—this is not the level of service we strive to provide. We understand how frustrating this situation must be, especially when it involves payments. Our team has already reached out directly to gather more information so we can resolve this as quickly as possible. When you have a moment, please reply to that message with the requested details so we can assist you and make things right. We appreciate you bringing this to our attention and giving us the opportunity to correct it. Thank you for your patience, and we hope to turn this around for you soon. Best regards, Endless Luxury Support Team


