Nana S.
Picture on ad bears no resemblance to destination
I contacted the company to ask why the picture they use to advertise Stratford upon Avon (UK), where I live, isn’t actually a picture of the town. I got a reply offering to help me find a holiday. I tried again - same reply. If this is an example of their customer communications, I wouldn’t touch Endlessluxury with a barge pole!
Response from EndlessluxuryAug 11, 2025
Hi Nana, Thank you for your feedback. We have checked our records, and unfortunately, we were unable to find any emails associated with your Name. Regarding the advertisement picture, it could be a technical error on our side, and we apologize for any inconvenience this may have caused. We are looking into the issue as each destination we market uses a hundreds of different photos that being said we are going to look into the issue and correct it. If you have any other concerns, feel free to contact us at [email protected] Best regards, Endless Luxury Support Team.


