Green SolarReviews of encorsolar.com

I have been very disappointed with the handling of my solar contract. Promises have not been fulfilled, zero communication, delayed install. I was told if I recommend friends for a solar meeting, I would get a year of free solar (has not been fulfilled). The friend I ended up recommending had his solar installed 2 months before my Install. I would not recommend this company to anyone, as the friend I recomended also is experiencing same communication issues.

So far great customer service but install has not been done yet

I have had a difficult time getting responses from the Encor reps.

Encor Solar had a great package deal that I was sold on. Everything was explained very well. Things moved fairly smooth, it does take a while for everything to be put on from the new meter to the panels and power being run, but that's to be expected. I believe that Encor actually under sold how many panels I needed so after the initial panels were placed up I decided I needed 4 more to be on the safe side. That's when my issue started. It was like pulling teeth to get them to come back out and place 4 more panels. Week after week I would call and be told they would be coming out soon and then I would hear nothing so I would call again and again and again. I finally got in touch with someone up high in the ranks and still took another week to get some answers. To me it seems once I bought the original panels I was hooked and then after it didn't seem like they cared. So for all the initial stuff I give 4 stars, but after I would only give 2 stars

They were very honest about telling me that the trees around my house did not make it a good candidate for solar power. Appreciate their honesty and would call again for a different house

They have been very informative through the whole process and made it go as quickly and smoothly as possible.

When I decided to cancel, I was told I had to pay a $2500 cancellation fee. This was Not discussed at the time of signing up so I was blindsided by this. I am going to file a formal complaint with the BBB and the Attorney General. Debt collectors are calling my house constantly. I DO NOT recommend doing business with them and their contractors /vendors.

Who the heck is Encor Solar and why am I being asked to rate them? I have no idea how good or bad they are. For asking me for their recommendation, the best i can give them is one star.