Encor installed in about 3 weeks as they told me. Panels look nice and it covers my power needs! I opted not to get a battery as Nate advised. I have a generator anyway so I dont really need it.
I have had them up about 6 months now with no issues!
SM
Stacey M.
Everything was installed easy breezy
Everything was installed easy breezy! My solar payment covered my whole utility bill like they said it would. I have had several questions since after it was put on my roof and the guy is usually quick to respond to my text.
The city took 2 weeks for permission to operate but thats the city for you! The actual installation on my roof took 5 weeks, then 2 weeks before they were running.
The panels look nice too.
JR
Jeff R.
Go Green, Love Solar
Was considering solar panels for some time but was always turned off by the expense. When Craig C., the Encor Solar sales representative, came to my house and explained the system, the benefits, the warranty and the total cost I was sold. From the information provided I was able to figure out my break even date (cost for solar verses cost for power), my break even date is 9 years then no more electricity bills. Craig set up everything delivery, installation, electrical hook-up, and follow up. All went off as planned and on time. Delivery, installation, electrical and office personnel were friendly, knowledgeable, helpful and Covid 19 aware.
My system was installed 6 months ago and I haven't had an electric bill since. In months 1 thru 3 I banked $98 worth of power, I used $58 of that over the next two high use months and am now building excess power again. Office personnel set me up so I can monitor my system as a whole or each panel individually any time I want, this is a big plus. Bottom line when you figure cost over time, the warranty that comes on the system and the benefit to the planet the decision is easy. A recommendation I do have is if possible get your own financing the Credit Union that Oncor Solar has a contract with I do not like. I"ve worked with many Credit Unions over the years but none like this one.
MZ
Mark Z.
Encor Solar, Austin Texas
I was Introduced to the renewable programs when Frankie came to my home to explain them to me. She was very polite and informative so we scheduled a meeting with Technician Erik Koob. He was great in helping us understand how solar worked and walked us through the whole process. We have had our system for about 8 months now and the wife and I are truly happy we made this great decision! Overall Encor Solar is a great company to work with! -Mark Zamora, Austin Texas
LE
Luis E.
My experiance with customer service…Wow the best service i ever hade
My experiance with customer service Miss Victoria Cox was excelent she was very helpful and i just want to say tank you towonderful service ibelive she deserve the 5 starts o more to wonderful person thank you very much. Luis Esparza
JC
John C.
These guys are fantastic!
Encore has made going solar incredibly easy! From the first person who knocked on our door to the system up and running, it has been nothing but a pleasure. I'm sorry that I can't remember the first persons name, he was great, friendly, funny, knowledgeable, just a good person.
Or representative, Eric Koob, has been fantastic, keeps on top of things, shares information, again, a great experience.
I've been wanting to go solar for years, but working with Encore has made even better than I'd hoped!
JE
Jeanna
A long process but very thorough
A long process but very thorough! Very satisfied!
LH
Larry H.
Craig Christianson and Team Provide Great Customer Service
Craig Christianson has provided excellent customer service via status reports as well as answering our questions. I am impresses with his professionalism, knowledge and interest in meeting our needs. The work completed by other members of the Encore Solar Team has been very responsive in moving our project through the required steps. I am impressed with the efficiency demonstrated. At this point in the install (Panel Placement Review/Approval) I am thoroughly satisfied with our purchase decision. Larry Hopkins 10-27-2018