Encore ResortReviews of encorereunion.com

The house is very nice, pool is great. However, there is clearly a problem with their service. The check-in office and housing services are 2 different entities, which makes everything complicated. Cleaning is NOT included, so you have to ask for it. Unfortunately, despite being an expensive service, we had to ask them to come back as it was far from being acceptable. We had to ask for pool cleaning to come back as well, since it has not been done properly neither. Finally, upon departure, we reported a lost item - a stroller, and we knew precisely where it has been forgotten. To my surprise, they came back telling me they did not find it. I believe they did not even search

This was an awesome place! The house was everything it was and more than what was posted! The resort and staff were great! Would definitely go back

Our family of 23 enjoyed our stay at the Encore Resort. Beautiful 12 bedroom, 13 bath home with wonderful pool, movie room, pool table, etc. The resort has a great large pool area with huge slides, a very large spray park area, corn hole game, game room and restaurant. Being so close to Disney, about 10 minutes made our stay complete. If you have a large family and want to stay close to Disney this is the place!

We enjoyed our time at Reunion Encore Resort. The home was clean. There was a problem with a couple of the fans, but the service people fixed it immediately. Our pool and outside area was well kept. The only problem we had after that was the keypad on the door. It would lock at times and would not open. So if it were not for the fact that some one was still in the house, we would have had to have someone come to let us in. We started using the garage. Also when we rented a grill the first one that was brought was old, rusty and did not work. It did not look like something you would want to cook your food on. I was disappointed about the grill. . The grill, however, was taken back. One in better condition and cleaner was brought to us. Overall the house was nice, but the rooms were not what I expected. We did not have any bunkbeds. All the rooms had a single bed in them with the exception of one. It had two twin beds. We had young people whom should not and did not want to share a bed with someone. We wanted to put the four boys in one room and the three girls in another, but we could not because their were not enough beds. the game room was not what I expected. The pool table did not fit in the space it was placed in. It was if it was placed there just to say, "Here is the pool table you wanted". It was not the game room I was looking for. It was so tight in that small space that I was afraid to let them shoot pool. I just want to let you know you should really change your photos of the houses you rent out, especially if you are unable to fulfill special request. Overall we enjoyed the house and our time at Encore Resort. I gave the resort four stars because the problems were minor and really did not impact our fun. I would recommend the resort to others!

It’s a great place and the house was great

Everything was lovely my family and I enjoyed ourselves

I don’t even know where to start, let’s say that I was a good client, we used Encore villas at least 6 different times.. the last time is my last ever at this resort Whatever problems that I encountered from small to big wasn’t answered, there’s no one to talk to, the manager was so impolite and tried to shut my mouth with a small basket of candies. Like giving a child a lollipop to shut up. I tried to contact someone above- no success. If you have a problem talk to the moon because no one is there to help only to take your money.

It is nice, quiet, easy access place.