CYNTHIA T.
Excellent customer care
Excellent customer care! Beautiful craftsmanship! Highly recommend!
Empress Mimi is a London based lingerie subscription box offering everything from fabulous wireless bras to delicate jewellery, silky kimonos and decadent frillies. Shop the underwear, jewellery and loungewear collection directly online or save money &...
Empress Mimi (empressmimi.com) has 594 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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CYNTHIA T.
Excellent customer care! Beautiful craftsmanship! Highly recommend!
Kristin M.
I appreciate the team’s quick responses to any of the questions I have had on my order. Even on the weekends they were quick the respond to me. I felt that I was kept up to date on my order if anything happened and I would definitely continue to buy from them just based on the experience I had with Jezza.
Sara M.
The outfits are amazing! They are great quality and make you feel so beautiful! The customer service when you have questions is top notch. Amazing company through and through!
TK
The customer service agent was so kind and responsive, and the solution they offered was perfect. I loved my experience in resolving my issue—a rare sentence! Plus their products are just exquisite.
Michelle O.
I am very pleased with the fast, courteous customer service, as always. I love the service and the products are lovely.
Sydney O.
Incredibly helpful! Was offered multiple solutions to my issue and when I proposed a different solution they were able to make that work. So happy with the service, thank you so much!
Laura
Jezza from customer support has been very wonderful and helpful in resolving a few questions and problems I've had since becoming your customer. My experience would not be nearly so positive as it has been without her. Thank you Jezza! I love your unique, special designs, and have enjoyed most of the pieces I've purchased, so far. Looking forward to seeing how they hold up and also collecting more!
Keelin G.
I had an issue with firstly receiving a damaged item, and then the replacement size not coming back in stock. Jezza first gave me a credit and assisted me immediately. When I needed further accommodations with the credit, she went above and beyond for me. On top of this did I mention how beautiful their designs are? They're also comfy and sensory friendly. Highly recommend Empress Mimi!!!