Alex W.
No QC at all, be aware.
First of all, it does work on a basic level. But the quality is horrendous, so the functionality feels more like luck than engineering. I have an empava cooktop that has done well for us so I expected similar quality in this wall oven and it just wasn't there. The knobs are crooked, the fan was slapping its enclosure, and every single screw on the outside body of the unit was loose or stripped. Honestly extremely poor quality control, but the oven does appear to function so far. Overall, the quality has unfortunately caused me to be wary of Empava products from here on.
Response from Empava AppliancesDec 15, 2022
Hey Alex, we are very sorry to hear that your experience with our oven has not been consistent with the standard of quality that we strive for at Empava. If there is anything we can do to assist you, please do not hesitate to reach out to the Empava Team at +1 (888) 682-8882. Please know that we value your feedback, and we are passing it along to our quality teams as we seek to continuously improve. Kindest regards. -Empava Customer Service Team.