Ming L.
Very good customer service
Very good customer service
Response from Empava AppliancesNov 22, 2022
Thank you for your trust in empava. Enjoy your experience on Empava

Looking for kitchen and bathroom improvement solutions? Empava Appliance has got you covered! Our online store offers a wide range of top-quality products to suit all your needs, including range hoods, ovens, induction cooktops, gas ranges, bathtubs, and more. We specialize in delivering high-end appliances that combine style, functionality, and affordability, so you can enjoy maximum satisfaction and convenience in your home. Our products are designed with your comfort and safety in mind, and we guarantee exceptional performance and durability. At Empava Appliance, we strive to exceed your expectations, and we offer a hassle-free shopping experience with fast shipping and easy returns. Whether you're renovating your kitchen or upgrading your bathroom, our expert team is always available to assist you in making the best choice. So why wait? Visit our website today and explore our wide selection of kitchen and bathroom appliances, and take the first step towards creating your dream home!
Empava Appliances (empava.com) has 232 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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232 approved reviews, newest moderated first
Ming L.
Very good customer service
Response from Empava AppliancesNov 22, 2022
Thank you for your trust in empava. Enjoy your experience on Empava
Cherry
Order this pizza oven over others due to the reviews and just research. We had built one in AZ and have had a pizza oven before I wanted something that had a bigger opening. Once we got our oven , it was so easy to put together. We did our first burn this past weekend. NOT DISAPPOINTED. Looking forward to the great times cooking and making pizza’s
Response from Empava AppliancesNov 22, 2022
Thank you for your trust in empava. Enjoy your experience at Empava pizza oven.
El B.
Sister bought an oven that malfunctioned within a month so empava sent an inferior model as a replacement. A model that listed over $100 less than the malfunctioning model. This is wrong Update: my sister contacted Empava and they refunded the difference from the two models. This is ok but she still has an oven she really didn’t want but they at least made the money part right. So I will change the rating.
Response from Empava AppliancesOct 21, 2022
Thank you for your feedback. We're sorry to hear that. Your sister can contact our service team to get her problem solved. Have a nice day.
David C.
I have made pizza on three occasions and made carne asada, in the two weeks since I received the oven. everything turned out perfectly! The quick delivery of the oven was appreciated. I will get a lot of use out of this oven!
Response from Empava AppliancesOct 20, 2022
Thank you for your trust in empava. Enjoy your experience on Empava Pizza Oven.
MGG
The delivery company never knocked on my door and left my appliance in my driveway. I had to go outside and ask him why he was leaving an item I purchased in my driveway in the weather? He told me thats what they always do. He was rude and I had to ask him to move it into a secure area. Very unprofessional and risky leaving an expensive item just in a driveway not even by my door.
Response from Empava AppliancesOct 14, 2022
I'm sorry for this. Our customer service team has contacted you and is available to help resolve your issue. Thank you for your trust in empava. Have a nice day.
Brian C.
A week after placing my order, I have no shipping confirm.
Response from Empava AppliancesOct 14, 2022
I'm sorry for this. Our customer service contacted you, but got no response. Shopify service told us that once the order was fulfilled, the shipping confirmation will be sent to the customer automatically. Maybe It could possibly be in your spam folders. Please check your spam folders. Have a nice day.
Rosman S.
Muy buen servicio muchas gracias
Response from Empava AppliancesSep 22, 2022
Thank you for your great feedback. Hope have good experience on Empava.
Joseph
I had a few issues arrive on the delivery and the customer service representative offered an agreed upon solution. Thank you for being attentive and quickly responding.
Response from Empava AppliancesSep 21, 2022
Thank you for your great feedback. We are glad to hear that our customer service team can help you solve your problems in time. Hope have good experience on Empava.