Emojo Electric BikeReviews of emojobike.com

Riding uphill is so much easier with the electric help, and the battery lasts a long time.

I will let you know more once I put it together

Product ( metal basket) is a 5 star but gave you a four star for some assembly parts were missing (washers/bolt/nut) and still(1week) have not heard back on my request to send replacement parts.

It would have been nice to have written instructions to put the trike together. the written word and the youtube together would have been perfect for us 'older' ones who have never put any bike together before.

Assembly was accomplished reviewing the YouTube assembly guidance, replaying sections over & over because it often went fast through what was actually a series of steps. Mounting the tail light was left out. (It is unlikely that I could have done the assembly without the video.) Good thing I had my own hex wrenches & socket wrenches. The tools provided did not cover all the tool needs. The etrike works great.

Finally I have a rack for my Lynx. It fits, even though it is not as pictured on the website. It would have been nice if the company had informed me that the item was back-ordered after I ordered it on 5/18/20, and when it was due to arrive. Instead, "Your order is on the way. Track your shipment to see the delivery status", was sent shortly after I ordered the rack. But in following the FedEx instructions, I learned that the item had not been received by FedEx. Requests for information about the rack were sent to Emojo on 5/22. 5/26, and 5/28. I finally got a response after the last request. The rack arrived on 5/29/2020. More contact re: accurate arrival of the rack, or the fact that it was back-ordered, would have resulted in 5 stars.

Fine service

This is a great company with great bikes. I love my Emojo Lynx Pro. The customer service is also very good. Quick responses to all my questions. The only reason I gave a 4-star rather than a 5 is my bike came with the fork on backwards. I’m not real mechanical and did not feel comfortable turning it around so I paid a bike shop to do it for me (though did not think I should have to). The company did give me a discount on a rear bike rack (sure glad I bought it!) and sent me a bike light/flashlight. Kudos.