Gregory B.
I was told the order shipped a week…
I was told the order shipped a week ago, and would be arriving on Friday, Dec. 4. As of today, Wednesday Dec. 9, Fed Ex hasn't even picked up the package for shipment. I am NOT happy.

Founded in 2013 in Irvine, California, EMOJO was built on a simple mission: helping people enjoy a greener, safer, and more independent way to travel.Our journey took a meaningful turn when a senior customer shared that knee problems had forced him to give up cycling. Inspired by his story, we focused on developing electric trikes that provide stability, comfort, and freedom for seniors and riders with mobility challenges.Today, EMOJO offers a range of electric bikes and trikes designed for commuting, recreation, and everyday adventures. Driven by innovation, we continuously improve battery life, performance, safety, and rider comfort. Our goal is simple: to help more people stay active, independent, and connected to the world around them.Ride with confidence. Ride with EMOJO. 🚴⚡
Emojo Electric Bike (emojobike.com) has 110 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Gregory B.
I was told the order shipped a week ago, and would be arriving on Friday, Dec. 4. As of today, Wednesday Dec. 9, Fed Ex hasn't even picked up the package for shipment. I am NOT happy.
Anna
After over 4 months of waiting my bike arrived to the wrong address.
Jed L.
FedEx has been waiting for over a week for a package Emojo said has been shipped. Zero replies from my emails to support days ago. HORRIBLE non-existent customer support. Answer your damn emails!
George J G.
Well I order and got charge for Two chargers and two head lights I open my package and only got one deliver
Dave D.
Item has a tracking number, but hasn't shipped for over a week. No communication. Very disappointed.
andrew F.
Never got my order because you didnt ship it and when I called she said she would cancel and refund my card which never happened. I have called several times and no one picks up. Order 1374 305 849 4323 Andy
I.T.
I ordered July 23rd and have yet to get my package. No communication, no shipping confirmation nothing . Even through covid your company email isn’t receptive? I am very disappointed and will be out sourcing for a new e-bike company.
Jake T.
It has not shipped yet. What gives!!??