emmamason.comReviews of emmamason.com

We ordered two shelf units in Linen White two months ago. They finally got delivered today, and they are a sage green, not anywhere close to linen white. We ordered the shelves with white glove delivery, because we were told we could reject the product for any reason. Upon delivery we rejected the shelves due to the color, and were told we would have to pay for the delivery and a restocking fee. Be forewarned - if you don't like what you get, you'll pay for it with Emma Mason!

Would not provide a deliver date for over 30 days. Then they informed me I'd have to pay an additional $250 for shipping. Then they canceled the order once a delivery date was scheduled. Refunded the cost of the item but not the additional $250 for shipping. Customer service has been awful.

Charge $250 to ship 1 light fixture

Ariana helped immensely with a tricky part of the order process, but she stuck it out to the end. Great help Thank you

Placing the order was very easy, and Nadir was a delight to work with. She informed us and made us aware the whole way as to what was happening- where we were with shipping I never even had to track the order. We were made aware when the item would arrive. The deliver guys called before they got there, were very nice and made sure everything was fine before they left. Thank you very much I believe that was the best shipment I have ever gotten. Have a great day!!

Excellent customer service from Nadir. He kept me informed throughout the shipping process.

High quality furnishings at reasonable price. Great service-both with the purchase and delivery of a stone table top. I would buy from them again!

The items were exactly what we wanted the price was great and an excellent delivery. Thank you.