EmergeweightReviews of emergeweight.com

Ordered on 4/1. Was told 3-7 business days. then 4/5 7-10 business days, now on 4/8 10 business days. Credit card charged Requested cancel order after reading these recent reviews. Fingers crossed refund will follow.

Ordered March 27, as of April 14, no product, just excuses. I have used several other suppliers and this is the first time I have ever run out of product. Tried to get my $$ back, was told I couldn't. No one to speak with, only email communication. Poor customer support. Take your money and run.

Please go with another weight loss program they’ve been having issues with fulfillment of orders! I ordered it April 1st and they have stopped replying to my text messages! Look at the newest reviews! I believe it’s a sinking business!

Liked them at first for pricing and medication. However, it’s now April 14 and my most recent order was supposed to be processed at the end of March. They say they refill so you don’t miss doses. Well I’ve now missed a dose and their only response is that they’re experiencing higher than usual demand. If you want a weight loss company that supports you and ensures you’re not just being indifferent about your own health and medicine timing, I don’t recommend this company. I’ve messaged them again to stress that I’m now missing doses of medicine and hope for a better response than “we have higher than usual demand.” If you can’t keep up with regular customers AND HISTORIC PATIENTS WHO YOU ARE TREATING, you shouldn’t be taking new patients. As an update, since we’re now 2.5 weeks after they were originally supposed to process the medicine, I’ve missed another dose and initiated a dispute with my credit card company. I reached out to Emerge to ensure the subscription would be cancelled given my concerns about their lack of attention to patient care and was told that they would not cancel my subscription unless I withdrew my credit card dispute (!). I responded with a very strong counter about the illegal and unethical ultimatum that they were giving me and that they cannot legally force me to continue to pay them for a subscription I don’t want (and is supposed to be month to month) if I won’t withdraw a dispute I filed about not receiving what I paid for and having concerns about their emphasis on making a profit rather than providing adequate patient care. My strongly worded push back finally got a response and they agreed to cancel the subscription. If anyone else runs into these issues, please keep in mind and threaten that you can and will pursue legal action and reach out to the attorney general if they try to give ultimatums. Beyond my initial concerns about poor patient care, this most recent experience also raises ethical (and legal) issues.

I’m absolutely thrilled with my experience with Emerge Weight Loss! From the very beginning, the team has been incredibly kind, responsive, and genuinely supportive. The program delivers real, visible results — I felt a positive change and always knew I was in good hands. They truly care about your progress and well-being, and their professionalism is unmatched. I’m so grateful for everything and would wholeheartedly recommend them to anyone looking for a trustworthy and effective weight loss solution!

I was initially excited to work with this company, but my experience has been incredibly disappointing. After they took my money, they failed to ship my product as expected. I was told it would take 5-8 business days, which seemed odd since my last two orders were shipped the day after payment cleared. Still, I gave them the benefit of the doubt. However, once the 5-8 business days passed, I reached out and was told they were experiencing high demand. While I understand that, it doesn't explain why they took my money without having the product in stock. Now, it’s been over two Mondays and I’ve missed doses of my medicine, which is impacting my results. On top of that, I was promised a $25 discount for my first two orders, but only the first order was discounted. This is extremely frustrating. I was excited to be on this journey, but now it feels like it’s over prematurely because of this company's poor service. To make matters worse, they said it could take up to 10 business days to process my refund, yet it took mere seconds for them to take the money from my account. Just incredibly disappointed. SMH.

Emerge Weight is highly recommended! Customer service is top-notch! Medication delivered to your door, hassle and stress-free! Emerge is more than weight loss medication, with their wellness sessions and forums! Thank you Emerge Family!

I just received my 1st shipment and can't wait to get started. The onboarding process was so easy! Customer service has been top notch and has answered all of my questions regarding shipment and the meds in a very timely manner. Highly recommend Emerge!