Annie
Good resources but mixed feelings on communications
They have a plethora of resources like a Facebook group and regular community calls. However, I didn't receive the information about the intro call until a week after I started and the next session wasn't for 5 weeks. Also, there was miscommunication about my dosage. And I can't seem to figure out how to turn off the auto-renew, though they assure me they will contact me before billing. When I email them, they usually respond very quickly. However, they do not include my email in their response so I always have to search for my own email to validate what they're responding to. It's an annoying waste of time.
Response from EmergeweightOct 22, 2026
Thank you for such a detailed write-up — this is the kind of feedback that changes things. Several of these are fixable & we appreciate the callout. We can't discuss an individual account in a public forum, but we'd like to get the rest sorted properly — Please contact our customer support team to get this resolved.




