Emblem AthleticReviews of emblemathletic.com

My son, who is now deployed with the US Army ordered custom sweatshirts with his unit mascot logo for his older brother and myself. He ordered a extra large for his brother and a large for me. When they finally arrived almost two months late we found that the sizing was off. The large will fit me if I wear it by itself. The XL was too small for my son and actually fits me better than the large. While there is no complaint about the quality of the product, which is very good, the sizing is an unfortunate problem as my son can’t wear his sweatshirt.

I’ve done business with this organization twice. First time was phenomenal second was a little slow. From the first orders the product has held up great and shipping was quick. T-shirts and sweatshirts have been washed well over 100 times and there’s zero fading and the logo still looks great. The second store orders were a little slow. However, Emblem Athletic has been very honest and forthcoming in the deficiency. Once their production times are back to normal, I will continue to do business with Emblem athletic and continue to recommend them to others.

Set up a “store” for my team and everyone placed their orders in January and February. I ordered my stuff on 01/26/21. I email them for updates and get answers of “just a few more days” and “it’ll ship out in the next two weeks.” Just like others have said, now I’m the bad guy on my team because it’s been 4 months with nothing to show for it. Emblems customer service is good but they can’t deliver on their product. Extremely frustrating.

No change to any of the reviews posted before in regards to the time laps of when I placed my order and when the t shirts “might arrive”. I placed my order 6 months ago and still haven’t received my order. After multiple contacts with the emblem team they keep pushing back the day of when the shirts will arrive and fail to arrive on that day. Is Emblem a real company?

My review is no different than anyone else's. Same deception of no mention of longer than normal shipping times until AFTER they had received my payment. Then no communication even after several weeks had elapsed PAST the unreasonable 6-8 week timeframe they originally gave me. They have responded to two follow up emails i have sent with vague generic rhetoric blaming Covid mostly for their excessive delays from their "customer service" team and gave no actual timeline. Still no product and no effort to make this experience anything but disappointing. The only thing this company has done quickly was take my money. Unacceptable and unethical business practices.

The customer service was outstanding. And the shirt was extremely comfortable.

Exceptional design team, sadly that’s all this company did well during my experience with them. Immediately after placing the order I felt deceived, no where before placing the order did the company warned of their longer than normal fulfillment time. This worried me because my team would be expecting I chose a reliable company to purchase from. I reached out to Emblem Athletic and they guaranteed me the order I put in would be completed within the 6-8 weeks they told me it was going to take. I am now on week 12 totally disappointed. What’s worst I get reminded on a daily on social media when I see Emblem Athletic ad campaigns and can’t understand why they continue running them and deceive customers that their orders are going to be fulfilled within 6-8 weeks. Why do you continue doing it? Ps why are all the 5 star reviews “invited” reviews??

SECOND UPDATE: NOW GOING ON WEEK 30. I ORDERED BEGINNING OF FEBRUARY, IT IS NOW BEGINNING OF SEPTEMBER. UPDATE: IT HAS BEEN 22 WEEKS NOW AND STILL NO SHIPMENT. When I first placed my order, now 15 weeks ago, the email sent told me to expect 6-8 weeks. Which I was okay with because covid has affected everything. But it is now going on 15 weeks and I have yet to receive the two T-shirts I ordered. Reading other reviews, I'm not even sure when to expect my order. I cant even review the clothes because I don't know when I'll ever get to see them. Plus the company disabled reviews on facebook and theres nowhere on their website for reviews either. I understand that with covid and maintaining quality work takes time, but no where was the 6-8 weeks stated until AFTER i paid for my order. But then it has now been twice as long as they initially estimated, with still no update on the shipment of my order.