Els Pet is a leading pet care company committed to delivering top-notch products and services for pet owners and their cherished animals. Founded with a deep passion for animal welfare, we specialize in a diverse array of pet supplies, including innovative smart litter boxes and essential grooming items. Our mission centers around a dedication to pet innovation, creating solutions designed by real pet parents to address everyday challenges. By choosing Els Pet, you’re investing in a cleaner, healthier, and more enjoyable living environment for your entire family—what we like to call "innovation with purpose."At Els Pet, we recognize that pets are integral members of the family. This understanding drives us to source our products from reputable manufacturers who share our commitment to quality and safety. Our experienced team is always available to assist customers in finding the perfect solutions tailored to their pets' specific needs.Beyond our comprehensive product offerings, we also share expert insights on pet care, training, and nutrition through our blog and social media platforms. By providing these valuable resources, we empower pet owners with the knowledge they need to make informed choices.Our online store is thoughtfully designed for a hassle-free shopping experience, featuring prompt shipping and outstanding customer service. We believe that every pet deserves the very best, and we aim to be your trusted source for all your pet care requirements.Select Els Pet as your reliable partner in your pet care journey and become part of our vibrant community of passionate pet enthusiasts today!
els pet (elspet.com) has 359 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
Also known as
elspet.com
Website
elspet.com
Category
Pet Stores
Listed on Five Star Index
2026
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The company replied to 40% of reviews.
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Most recent review: October 2026.
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I love my Elspet. I bought mine Black Friday weekend. I have had Zero problems with it. It works well, my cats are not afraid of it and there is no smell other than when I open the back to change the litter bag. My cats originally kept taking the red things out, but they got over it and I pushed the pedistal in nice and firm. I will say that the new rolls of bags I recently received do not appear to have the same quantity as the first batch. The rolls are much smaller. I would buy it again.
ST
Stacey
I absolutely love it
I absolutely love it! I have had no problems whatsoever. It’s funny because my little chihuahua uses it too! So far so great!😄
CO
Consumer
My cats love it
My cats love it. I have 2 cats younger and older. Both use it. My house is no much cleaner and I don't have two cat litter boxes anymore so it save some space. I recommend this product !!! Just order you will be happy with your purchase !!!
ND
Nicole D.
Elspet Litterbox
een wanting a self-cleaning litter box for the longest time and finally caved. I was a little skeptical, just because this was the cheapest option. But they did not disappoint! I love that you can control the box settings from your phone as well. My cat took to it immediately and we both love it. I wish I had gotten one sooner.
CU
customer
Highly Recommended
After a somewhat bumpy start, due to my not reading all of the directions thoroughly, the automated litter cleaner was a game changer! No longer am I stooped over cleaning a cat box out, the Elspet system changed not only my cleaning routine, but both my fur babies love it. Although it is very important to help them transition to a new routine, it works! Customer service was very responsive when I had questions, and it is definitely worth it! I highly recommend Elspet especially if you have multiple kitties.
RO
Robyn
Life changer
I purchased this product in late February, for a maine coon and a dsh. Great size for the MC.
Delivery was fast and communication was excellent. I'm not that good setting stuff up, but managed this when i concentrated, although couldn't get the wifi bit to work, definately not a strength of mine all this hitech stuff, but that wasn't super important to me,
although I'm sure most of you won't have a problem. My wifi reception where it is is probably the contributing factor. My life has changed. The cats took to it instantly. I like the ultra violet light that deals with the odour before the machine cycles. You can set the machine cycle times though. I like to wait so that the clumping has formed so it works properly . The only thing that could be improved is the size of the waste tray. I find im emptying it every 2nd or 3rd day. But that's an improvement on scooping litter 2 or more x per day, with a scoop that you are trying to wrangle waste into a bag and inevitably having to sweep afterwards. And, tbh, until they find a way to get the waste to the rubbish bin, any auto litter box still has to be emptied, and they all have their pros and cons. So, it worked perfectly, for nearly 3 months, when the door jammed in front of the rake. I contacted els directly, and i can tell you they were fantastic. Sent instructions to reset after i sent a video. I couldn't figure it out tbh,..... i did say I'm not that clued up with things😂. Anyway, ELS were fabulous and a new machine arrived in 2 days. I'm yet to set it up but i have no hesitation in recommending it. It is very difficult nowadays to find an honest company that goes above and beyond to satisfy customers. It's at a good price point, compared to say the litter robot. Comes with some spare bits as well. Give it a try, I'm a fan
SP
Shelley P.
I love the Elspet cat box
I love the Elspet cat box. I don't like the litter they offer. My cat won't use it. Other than that I give it a 5 star rating. I've had it for about 6 months now.
EA
ena A.
Love our Elspet
Love our Elspet! So easy to put together. Took Honda a couple days to adjust but loves it now. Clean up so much easier and no smell!!