El Monte RVReviews of elmonterv.com

Response from El Monte RVJan 16, 2026

Lamentamos que los artículos incluidos no hayan estado en las condiciones que usted esperba. Entendemos lo frustrante que debe haber sido recibir un kit de cocina incompleto y equipos que no estaban listos para usar. Estamos revisando nuestros procesos de preparación para asegurarnos de que los vehículos salgan con todos los elementos en buen estado y según lo contratado. Gracias por compartir su experiencia con nosotros.

Response from El Monte RVJan 13, 2026

Hello Jeff, We are grateful that you took the time to leave us a review. We work hard to deliver exceptional experiences for all of our customers, and our team appreciates hearing from you. We hope to become your RV rental company of choice and look forward to serving you again in the future. Thanks El Monte RV Rentals

Response from El Monte RVJan 12, 2026

Hello David , We are grateful that you took the time to leave us a review. We work hard to deliver exceptional experiences for all of our customers, and our team appreciates hearing from you. Thanks El Monte RV Rentals

Response from El Monte RVJan 12, 2026

We’re sorry to hear you felt the motorhome wasn't clean to the expectations we strive to set. We understand how important a clean and comfortable space is, especially when you're on the road. Your feedback helps us ensure we're meeting our standards and making improvements where needed.

Response from El Monte RVJan 12, 2026

Your concerns are noted. We appreciate your feedback and will work to improve our services. Thank you for bringing these issues to our attention.

Response from El Monte RVJan 8, 2026

Hello! We’re sorry the RV didn’t meet the condition you expected. That’s not the experience we aim to provide, and we understand how frustrating this must have been. We’re reviewing our quality checks to ensure future guests receive vehicles that meet our standards. Your feedback is important, and we appreciate you taking the time to share it.

Response from El Monte RVJan 7, 2026

Hello Justine, Thank you for taking the time to share such detailed feedback — we truly appreciate hearing from our guests. We’re glad to know our front desk team provided helpful service, but we’re very sorry for the delays, missed communication, and the issues you experienced with the RV throughout your trip. This is not the level of service or preparation we aim to deliver. Your comments help us identify where we need to improve, and we’re grateful you brought them to our attention. Thank you again for sharing your experience.

Response from El Monte RVJan 6, 2026

Hi NS We’re very sorry to hear that the RV you received was in poor condition. That’s deeply concerning, and it’s not the experience we want for any of our guests. Our team is committed to preparing each RV with care, and we regret that this wasn’t reflected in your rental. Thank you for sharing your experience—we appreciate your honesty and hope your travels still brought some memorable moments.