El Monte RVReviews of elmonterv.com

Response from El Monte RVOct 5, 2026

We are happy to hear that you liked the size and driving performance. We appreciate your positive feedback and your time. We also acknowledge the difficulty you experienced with the microwave and the slow fueling process, and we will inspect these issues to ensure our vehicles run smoothly.

Response from El Monte RVOct 5, 2026

We are thrilled to know you had such a wonderful experience! Thank you for your kind words regarding our helpful team, clear updates, and the comfortable, well-equipped motorhomes.

Response from El Monte RVSep 23, 2026

We're delighted to hear that we were able to answer all your questions and that your RV ran so well during your extensive 5,000-mile journey! We appreciate your positive feedback.

Response from El Monte RVSep 21, 2026

We appreciate you sharing your detailed feedback regarding your recent RV rental experience. We are glad to hear that you generally had a good experience and that the RV was in good condition with no technical issues. We sincerely regret the inconveniences you encountered with the missing window lock, the absence of vehicle dimension stickers, and the lack of a broom. We also understand your frustration regarding the quality and pricing of the camping chairs, as well as the persistent issue with the bathroom doors. Your comments about the delayed pickup and the challenges with the final invoice at the San Diego location are particularly concerning, and we apologize for the extended wait and the confusion regarding the mileage charges. It is reassuring to know that our San Francisco team was able to efficiently address and resolve the issues you experienced during your stop there. We value your positive remarks about their service. We are actively reviewing your feedback to improve our processes and ensure a more seamless experience for our customers in the future.

Response from El Monte RVSep 21, 2026

vielen Dank für die tolle Bewertung! Wir freuen uns zu hören, dass die Übernahme und Rückgabe des Wohnmobils schnell und unkompliziert verliefen. Es ist auch schön zu wissen, dass unser Team freundlich, kompetent und hilfsbereit war. Vielen Dank, dass Sie sich für uns entschieden haben.

Response from El Monte RVSep 21, 2026

We appreciate your feedback and are glad the drop-off and pickup process was easy. We're sorry to hear about the awning issue and will certainly look into it.

Response from El Monte RVSep 18, 2026

Thank you for sharing your feedback and for choosing us for a second time. We’re glad to hear both of your rental experiences have gone well overall. We also appreciate your comments about the additional charges at return. Your feedback helps us review how these costs are communicated and ensure guests have clear expectations throughout the rental process.

Response from El Monte RVSep 14, 2026

Thank you for your feedback and for the 4-star review! We’re glad our check-in and drop-off teams made a positive impression and that you had an overall good experience. We also appreciate your comments regarding the vehicle condition and supplied kits, as feedback like this helps us identify areas where we can continue to improve.