El Monte RVReviews of elmonterv.com

Response from El Monte RVOct 19, 2026

Hello, Thank you for sharing your feedback. We’re glad to hear the RV was in good condition and everything worked well during your trip. We also appreciate your comments about the orientation materials, pick-up scheduling, and wait time. Your feedback helps us review how we can make the pick-up process smoother for future guests.

Response from El Monte RVOct 16, 2026

We are thrilled to hear that your very first RV rental experience went so smoothly. It is wonderful to know that the vehicle was a great fit for your trip and met all of your needs!

Response from El Monte RVOct 16, 2026

Vielen Dank für Ihre 4-Sterne-Bewertung! Wir freuen uns sehr, dass Ihnen Ihre Reise gefallen hat. Unser Team freut sich immer über Feedback von unseren Kunden und wir bedanken uns, dass Sie sich die Zeit genommen haben, uns von Ihren Erfahrungen zu berichten. Wir wissen, dass Sie bei der Auswahl eines Wohnmobils viele Möglichkeiten haben und sind dankbar, dass Sie sich für uns entschieden haben.

Response from El Monte RVOct 16, 2026

We're glad you enjoyed your experience overall, and we appreciate your feedback about the minor issues with the RV. We will inspect our vehicles thoroughly to ensure everything works properly for future trips.

Response from El Monte RVOct 16, 2026

We appreciate your positive feedback and are glad you enjoyed your first road trip with us. We are happy to hear the comfortable beds, shower, and driving performance met your expectations. However, we sincerely regret that the noisy cooling unit and non-functioning food cooler impacted your journey. We have alerted our maintenance team to thoroughly inspect and repair these specific appliances so future travelers enjoy a seamless experience.

Response from El Monte RVOct 9, 2026

We are glad you enjoyed your experience and appreciate your kind review. It is wonderful to know the vehicle met your expectations for quality. While unexpected hiccups can happen on the road, we are pleased our team assisted you promptly and ensured a fair resolution for the trouble.

Response from El Monte RVOct 5, 2026

We are glad you enjoyed your experience with our modern RV and found the comprehensive coverage package helpful for your peace of mind. We appreciate your four-star rating and your constructive feedback regarding your overall trip. Your detailed comments about the amenities have been noted. We recognize that missing essential kitchen items like a cutting board and a sink basin made meal preparation inconvenient, and we see how a duvet or sleeping bag would have provided a more comfortable night's rest than the provided linens. We also recognize the hassle caused by finding the missing drainage hose at your initial destination, as well as the confusion regarding the final return tasks for your departure option. We are sharing your observations with our supply and operations teams to ensure our inventory checklists are properly maintained and that our end-of-trip procedures are clearly communicated. Thank you for sharing your thoughts with us.

Response from El Monte RVOct 5, 2026

We are glad you enjoyed your experience overall. Thank you for your review. We appreciate your specific feedback regarding the cleanliness around the dining nook and the condition of the bedding. We are taking immediate action with our detailing team to ensure deep cleaning standards and proper protective coverings are applied to all beds for future trips.