El Monte RV Reviews | Read Customer Reviews of elmonterv.com

El Monte RVReviews of elmonterv.com

4.1832 reviews
Vehicle Rental
12818 Firestone Blvd, Santa Fe Springs, California

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El Monte RV

About El Monte RV

El Monte RV began in 1970 with a simple mission: to help people discover the freedom and joy of RV travel.From one location to a nationwide network, we've spent over 50 years helping families and adventurers from around the world explore the open road.At El Monte RV, we’re more than just RV rentals—we’re your gateway to unforgettable journeys. Whether you're cruising through national parks, scenic coastlines, or hidden gems across America, our team is here to support you with well-maintained vehicles, expert guidance, and a passion for adventure.We believe in exceptional service, quality RVs, and creating lasting memories—one road trip at a time.

El Monte RV (elmonterv.com) has 832 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: elmonterv.com
Website: elmonterv.com
Category: Vehicle Rental
Location: Santa Fe Springs, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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El Monte RV reviews

Showing 119 reviews with 4 stars · Clear filters

Tilano
Mar 13, 2026
1st time RV'er
We rented a small class C and we had a wonderful experience! If you ever thought about buying a RV I would recommend El Monte RV as a 1st start to make sure its something you really want to invest in. We had a couple of little issues but I'm sure they are not as serious as what you can expect when you own one. Instead of paying for your own RV and then paying to store it, just save up that money and rent a nice RV from EL Monte RV! We plan to make this a year thing!!!
Response from El Monte RVMar 13, 2026
Thank you for taking the time to give us a 4-star review! We are so pleased to hear that you had a great time in our RV. We strive to make every guest experience a positive one and we’re glad that we could make your trip great. We look forward to having you as our guests again soon!
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Chris
Mar 6, 2026
Great customer service
Great customer service
Response from El Monte RVMar 6, 2026
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience and that our team provided great customer service. Your feedback means a lot to us, and we’re always looking for ways to make every rental even better. We appreciate you choosing us and hope to welcome you back on a future trip.
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Paul R.
Mar 2, 2026
Very positive overall experience
Serious company - the rental process was clear and smooth, vehicles were relatively recent and clean. We thought the kits (kitchen & bedding) were overpriced but otherwise we were very satisfied with our experience and would use EL Monte in the future.
Response from El Monte RVMar 2, 2026
We're glad you were satisfied with the rental process and vehicle condition. We appreciate your feedback regarding the kit pricing, and we'll consider it as we continually evaluate our offerings. Thank you!
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Arnaud
Mar 1, 2026
Accueil du personnel très sympathique
Accueil du personnel très sympathique, prise en main rapide, Check in facile. Quelques défauts malheureusement sur le véhicule ne gênant pas le fonctionnement global mais au détriment du confort). Je recommande quand même
Response from El Monte RVMar 2, 2026
Merci pour votre commentaire. Nous sommes ravis que votre voyage avec El Monte RV vous ait plu et espérons avoir le plaisir de vous accueillir à nouveau prochainement. Ce fut un honneur de vous recevoir.
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SHAUN W.
Feb 26, 2026
Good
Good, quick service and a nice new RV for our road trip, but not quite the layout we were expecting.
Response from El Monte RVFeb 27, 2026
Thank you for the great review! We’re really happy to hear that the service was quick and that you enjoyed traveling in a nice, new RV. We’re sorry the layout wasn’t quite what you were expecting, but we appreciate you sharing that feedback — it helps us continue improving. We’re glad you had a good trip overall, and we hope we’ll get the chance to welcome you back for another adventure soon!
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Joachim
Feb 25, 2026
Good Job
Freundlich Kompetent Professionell
Response from El Monte RVFeb 27, 2026
Danke für die tolle Rückmeldung! Es freut uns sehr zu hören, dass Sie unseren Service als freundlich, kompetent und professionell erlebt haben. Unser Team arbeitet hart daran, genau diesen Eindruck zu hinterlassen, und es bedeutet uns viel, dass Sie das so wahrgenommen haben. Wir hoffen, Sie bald wieder für eine weitere Reise begrüßen zu dürfen
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Javier
Feb 21, 2026
When I picked up my RV Rental
When I picked up my RV Rental. Something was broken so it took a little while to fix. Then, they had to fill up the RV with gas so that added more time. All this should have been completed prior to pick up. Other than that, the staff was good and professional.
Response from El Monte RVFeb 23, 2026
Hello, thank you for sharing your experience with us. We’re glad to hear that our staff made a positive impression and that you found them professional throughout your rental process. We understand that the initial delay wasn’t ideal, and we appreciate your patience while our team made sure everything was in proper working order before you hit the road. Your feedback helps us continue improving, and we’re grateful you took the time to let us know.
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customer
Feb 20, 2026
Family fun
My family and I had a wonderful time the staff was welcoming and answered all my questions . I only have two recommendations ,the first being I did not have a septic hose to drain the rv it was not in the rv and two I had ordered a rv with a roll out canopy and when I went for pick up it had been broken, so I wasnt able to enjoy that with my family . Other than that it was a great trip and the customer service was great and also gave me some perks due to the two items that were missing
Response from El Monte RVFeb 20, 2026
Thank you for sharing your experience! We’re glad to hear you had a great trip overall. We truly appreciate the honest 4‑star rating — feedback like yours helps us keep improving so we can make your next adventure even better. Thanks again for choosing to travel with us!
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