Ella Paradis Inc.Reviews of ellaparadis.com

Response from Ella Paradis Inc.May 5, 2021

Hello Vanessa Lopez, We greatly appreciate your feedback! If you have any other questions or concerns, please reach out to us directly at 1(844)355-2669 or visit EllaParadis.com to Chat(M-F 8AM-8PM EST) where one of our reps will gladly assist you!

Response from Ella Paradis Inc.May 5, 2021

Hello Jayden Crespo, We greatly appreciate your feedback! If you have any other questions or concerns, please reach out to us directly at 1(844)355-2669 or visit EllaParadis.com to Chat(M-F 8AM-8PM EST) where one of our reps will gladly assist you!

Response from Ella Paradis Inc.May 4, 2021

Hello Darren La Rosa, We greatly appreciate your feedback and apologize for any delays you encountered! If you have any other questions or concerns, please reach out to us directly at 1(844)355-2669 or visit EllaParadis.com to Chat(M-F 8AM-8PM EST) where one of our reps will gladly assist you!

Response from Ella Paradis Inc.Apr 26, 2021

Hello Trina Woods, We're terribly sorry to hear this item was not the best fit for you. However, keep in mind, we offer a 30 Day Satisfaction Guarantee. Please reach out to us at 1(844)355-2669 or visit EllaParadis.com to Chat(M-F 8AM-8PM EST) and reference this review, so we can resolve this matter.

Response from Ella Paradis Inc.Apr 26, 2021

Hello Makaela Brooks, We're terribly sorry to hear about any tracking issues you've encountered. As per our records, your package should be delivered by end of day today 4/26/2021. Should any issues arise with this order, please reach out to us directly at 1(844)355-2669 or visit EllaParadis.com to Chat(M-F 8AM-8PM EST) and reference this review, so we may resolve this matter.

Response from Ella Paradis Inc.Apr 19, 2021

Hello Janice, We are terribly sorry to hear about your defective item and we'd like to sincerely apologize again. With most manufacturers, warranty service's are handled by them directly after any limited time store warranty has expired. Although a month after our 30 day Satisfaction Guarantee, we have gone ahead and refunded your total purchase as a one time courtesy. To show we'd still love you to come back, please reach back out to us at 1(844)355-2669 or visit EllaParadis.com to Chat(M-F 8AM-8PM EST) and reference this review, so we can provide you with a complimentary Gift Card!

Response from Ella Paradis Inc.Apr 19, 2021

Hello Heather Morningstar, We greatly appreciate your feedback and we'd love to have you back! Please reach out to us at 1(844)355-2669 or visit EllaParadis.com to Chat(M-F 8AM-8PM EST) and reference this review, so we can provide you with a complimentary Gift Card!

Response from Ella Paradis Inc.Apr 19, 2021

Hello Patriotblue1, We are terribly sorry to hear about the confusion encountered with more than one shipment. Due to the stock in our multiple warehouses, we sometimes ship items separately to ensure the speediest delivery. We've been making improvements to our support team and we'd like to invite you back! Please reach out to us at 1(844)355-2669 or visit EllaParadis.com to Chat(M-F 8AM-8PM EST) and reference this review, so we can provide you with a complimentary Gift Card!