Ella Paradis Inc.Founded in 2015, Ella Paradis leads a pleasure-positive movement by providing access to high-quality intimate products; provides stellar customer service; and leverages cutting edge technology to improve our customers' lives. We are a discreet, online boutique for all things intimate. With a curated selection of thousands of quality-body safe products, we have developed a unique shopping experience that allows our customers to shop with pleasure, comfort, and peace of mind.
Ella Paradis Inc. (ellaparadis.com) has 72 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Malls & Marketplaces · Miami, Florida
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Malls & Marketplaces · Ft.Lauderdale, Florida
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Showing 2 reviews with 3 stars · Clear filters
Rebecca R.
I have ordered a few times and had a very pleasant return experience, but I placed my last order on July 13th and was not shipped till late July, for August 2nd delivery now pushed to August 5th(it went from Florida to Arizona and is now in Missouri. I live in Massachusetts.) The products so far have been good, no issues, so as long as you don't mind waiting...
Shelby
My item was shipped to an undeliverable address because when creating the lable the last number of my apartment was cut off. This is an honest mistake so I didn't remove a start because of that reason. The item was shipped very quickly which was awesome but since the package didn't make it to me I tracked it all the way back to them and for over two weeks I wasn't able to get ahold of anyone at this company. I was extremely worried that no one actually worked there. Thankfully I paid through Amazon so it wasn't until Amazon was about to refund me my money that they finally replied. Once they replied we were able to resolve the problem but the item was late and I didn't get to give it to my friend at her Bachelorette party.
Response from Ella Paradis Inc.Apr 13, 2021
Hello Shelby, We are terribly sorry for the shipping inconveniences, as well as the delay's associated with it. We are also sincerely apologetic regarding the lack of support available at that time. No need to worry though! We have been working diligently to drastically improve our customer pleasure center and feel you'd approve. As a welcome back gift, we'd like to offer you a GC to use on your next purchase! Give us a shout at 1(844)355-2669 or visit EllaParadis.com to Chat! (M-F 8AM-8PM EST) Don't forget to reference this review!