Looking for professional makeup at an affordable price? e.l.f. Cosmetics is just the place for you. Shop for as little as $1 for all the beauty products you could ever need!
e.l.f. Cosmetics (elfcosmetics.com) has 307 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Lorraine
The makeup isn’t that great. The Camo powder shade of tan was actually orange. For the price, this might be okay for young teenagers just starting to use makeup. If you are a little older or with skin issues this might not be for you. However, the brush set was excellent for the price. The shipment came in a timely manner and was packaged VERY well.
Zahra K.
I don’t normally write reviews however, I truly love E.L.F products. The quality is amazing! The packaging is beautiful not only that, they do free deliveries if you are a member regardless of how much you spend. They also do 20% off for students which I find amazing! You get free gifts when you spend over £25 and can unlock free gifts with points. The customer service is amazing too, one of my items came slightly broken, I contacted E.L.F and they gave me a new one for free it came very quickly too! I’ve bought from many makeup brands but I continuously purchase from elf.
Patris F.
Another successful order. I have left a review below no long ago. I have reordered something from elf again and everything went smoothy. Never had any problems thank you.
Tiffany W.
I signed up for their emails, but have since lost my interest in their products. I have all of the options on their actual site deselected and opted to not receive emails, they continue to send them. I emailed them directly and asked them to stop emailing me, they told me to send an email to a specific email address to unsubscribe. I've emailed them 3 times at that address and I still continue to get promotional emails.
Patricia
After seeing the negative reviews, i was a bit scared of ordering. However, i thought i should take the risk. The orders take longer to arrive, mine did 1 week but the website shows transparency and informs customers on the delay. This has been the first time i have ordered from the company and my items arrived in excellent package and non damaged. The items are very well packed and they are a good value for money. Will br ordering again. Thank you Elf
Nadine Schneider B.
Awful service and delivery. I was much better off just going to target to pick my items up. Lady via ELF told me last week, "Your package will be there today or tomorrow".... Still nothing. Never again.
Vivian
I decided to purchase directly from the Elf website after not having any of their products for a number of months. I placed my order and found out the hard way that they use FedEx shipping. Since my order shipping method was FedEx Smartpost, I was more relieved because I've never had issues with USPS. However, once my package landed in Maryland, it went to a FedEx location (Sparrows Point) that I've had countless problems with for over 2 years. They switched the shipping method from Smartpost to FedEx Ground and at 9:26am this morning, claimed they left my package at my front door. Which was not true. I walked out of my house and checked every neighbor's front door in the area and still didn't see my package. When I contacted FedEx, I was told because it was Smartpost, I needed to contact the shipper. The first time I called Elf, the rep told me I'd had to wait 2 days just in case my package wasn't fully delivered. Didn't ask for my name, order number, nothing. When I called back, I realized it was the same rep from before. When I asked, "Did I speak to you before?" That's when she finally asked for my name and order number. I told her that it WAS delivered but it was delivered to someone else, she said she'd start the refund process. Only up until the end of the call did she reveal that she was the same rep from earlier. Before I could thank her, she hung up on me. Something I didn't understand because not only was I transparent about my feelings towards FedEx when she asked if I wanted a reshipment but I also hadn't been rude to her either time we spoke. As others have said, it's best to purchase Elf products from other sources instead of Elf themselves. Save yourself the trouble and a morning of frustration while calling customer service.
addi M.
i recently bought an eyelash curler from walmart. when i used it it simply pulled every single one of my eyelashes out of my eye. i am very upset about this.
