ElephantsityReviews of elephantsity.com

Very untrustworthy organisation I am still trying to obtain a refund for an undelivered order and so far am having no luck getting anyone to return my emails. Their courier company wont deal with me directly, however I have had access to their shipment details. For anyone ordering thinking that this company sells sustainable products or is in any way concerned about the environment this is the journey my order has taken so far (assuming via air)... Quanzhou, China Xiamen, China Northampton, England, Quanzhou (again!) Hong Kong, Paris, France Avoid at all costs.

I didn't know what to expect when ordering my shoes but honestly I was pleasantly surprised. The package took roughly 3 weeks to arrive. I am a teacher and wear them to work almost every day! My students love them.

Not impressed with this company at all and would not recommend using them. I ordered a pair of boots in black and silver. The pair that arrived were green and of a very poor quality (arrived from china!) I emailed to ask how to return my boots as they were not what i ordered and i received a reply saying i did not qualify for a refund or swap as the boots i was sent matched their quality standard! Clearly the boots they show on their website are not anything close to what is actually made!

Lovely experience! I actually ordered a size 8 which was a bit to big for me. They actually sent me a replacement and let me keep my first pair! That was a first time for me definitely. I ordered back in October and have been using them for a few months now. Will order more shoes for summer.

Elephantsity, you've really disappointed me. I was hit with an unexpected customs fee. This fee was not made clear when I was shopping on your site, had it been made clear, I would not have continued to make the purchase. I queried this with Customer Services who sent me a link to a page which explained the fee, which at this late stage is useless to me - this should have been flagged earlier on at the purchase stage! Instead, I was left with the dilemma of pay up, or customs will destroy your order. Thanks for that Elephantsity, really helpful! I was also unhappy about the fact that the boots were shipped from China, increasing my carbon foot print, thanks for that. Any feel good factor I had in purchasing these boots has gone.

Just got my elephant Boots 2 weeks ago and I love them so far. I take them to work every Day! They are very comfy. I usually Wear them with thin socks since my city is quite warm all year round.

I have recently bought very beautiful boots. They look lovely but the quality is not acceptable. The material is damaged with the slightest touch so the toes were badly scuffed after the first wear. I am not wearing the boots for any heavy duty work, i have been very careful with them so its a disappointment that the quality is poor. They are expensive for what they are

I but some giraffe shoes from this company on October and was very pleased with the product. Have been wearing them every weekend! Love the colors as well. Product took 3 weeks to arrive which they mention before you purchase!