ElephantsityReviews of elephantsity.com

The boots are really comfy from the first moment of wearing them. By comparison I couldn't break-in the vegan Doc Martens I had initially bought. HOWEVER they are obviously printed on white material and so just kneeling with the boot toes coming into contact with the floor has started rubbing off the design and any scuffs ruin the pattern as are very noticeable. This has been really disappointing. I got back to the vendor quite quickly on email but haven't had any reply from the two emails I sent. I am also now quite sceptical about whether any money goes to the elephants. I too, similarly to other buyers, was shocked the items came from China and that an additional customs tax was needed to be paid and yet it didn't mention anything about China on the site. I thought they were an American product. Really a shame as this company/ product could be really excellent; ethically, and quality-wise.

Having the same problems as the two people below. I live in the uk and Spent the equivalent of 200 dollars getting my girlfriend Christmas presents. Spend three weeks tracking the shipments having paid extra money for a quicker delivery only to find out DHL have to return the goods. I had DHL look into the problem and elephantsity have been warned several times apparently and are now banned after continuing to undervalue goods. They said the items I bought were 30 dollars just to avoid paying taxes apparently. No response from elephantsity as of yet. Update: elephantsity have being in touch and were very honest and apologetic. The delivery may not arrive till after Christmas now but a refund for my express deliveries are being issued. They responded the same day for myself.

Be aware if you order from outside the U.S. If you live in the U.K. you will be stung for an extra £20 to £30 taxes. Elephantsity need to be more transparent and helpful to make customers aware of these extra charges.