eleglide.comEleglide is committed to making sustainable transport accessible to everyone. From our excellent value for money to our premium quality standards, we focus on providing a high-quality, affordable experience that goes beyond simply getting from A to B.
eleglide.com (eleglide.com) has 650 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing650 approved reviews, newest moderated first
Dávid G.
I received my M1 plus in 5 working days, assembly is easy and the bike is fantastic! looks great and performs as expected
Response from eleglide.comDec 8, 2023
Dear customer, Thanks for your appreciation and kind words. Have a good day!
Hugo M.
Parfait ! Service client réactif, je recommande !
Response from eleglide.comDec 1, 2023
Dear customer, Thanks for your appreciation and kind words. Have a good day!
Eric
Compre una T1 el 10 de febrero 2023, en la web ponía que la entrega iba a tardar entre 5 y 6 días, tardaron al final 17 días argumentando que habían tenido un error en el sistema al añadir dos números de teléfono en el pedido.. Bueno ahora la bici tiene menos de 200kms y se me rompió la fijación del acelerador disponible en este modelo. Resumen, en España no tienen ninguna pieza de recambio, ni esta, ni pastillas de freno, no otras... Te dicen que esta pieza (El acelerador) no esta en garantía (si la bici tiene menos de 1 año) y que ellos no se hacen cargo de este producto al menos que se le envié de la casa madre. Escribo en Ingles a la casa madre, me dicen que tienen acuerdos con sus distribuidores locales que para tema de garantía tengo que hablar con ellos, total empezamos el ping pong, con gente poco dispuesto a ayudarte, poco involucrados, pocos informados que se olvidan fácilmente de las relaciones cliente / proveedor y porque el éxito o el fracaso de algunos. Al día de hoy estoy esperando respuesta. No quiero ni pensar si tengo que sustituir un elemento mas critico de esta bici.. Pero me dan miedos ya algunos comentarios que he visto por Google.
Response from eleglide.comNov 30, 2023
Dear Customer, Sorry for causing you the inconvenience. The proof we ask you to provide is to analyze the cause of the matter more clearly and provide corresponding solutions. Thank you for your understanding. I am looking forward to your reply.
Yusuf M.
Bin sehr zufriden.
Response from eleglide.comNov 28, 2023
Dear customer, Thanks for your appreciation and kind words. Have a good day!
Michel D.
C'est le deuxième vélo ELEGLIDE T1 STEP-THRU que j'achète par le biais de GEEKBUYING. Je suis très satisfait de mes commandes pour les raisons suivantes : - livraison rapide 7 à 8 jours depuis la POLOGNE - emballage soigné qui protège le vélo - montage facile - le produit final est très esthétique et semble bien fonctionner. Je donnerai un avis après quelques centaines de KM En tout cas, bravo au personnel ELEGLIDE pour leur travail soigné et sérieux.
Response from eleglide.comNov 25, 2023
Dear customer, Thanks for your appreciation and kind words. Have a good day!
jinoy
I recently brought an electric bike eleglide T1 on 24th october 2023. The overall performance of the product is too bad. Purchasing this product is really a worst decision i had ever taken. Quality of the tyre is too bad it got punctured in 4 times within 2 weeks. I lost lots of money in repairing this product. Battery performance is not up to the standards assured by the Eleglide website. Motor got stucks several times while riding the bike. I never recommend this product to anyone because it is not worthy for this price.
Response from eleglide.comNov 23, 2023
Dear Customer, Sorry for causing you the inconvenience. Please contact the seller for the corresponding warranty service. Looking forward to your contact.
M.H.
Très satisfait de notre achat malgré les disques de frein légèrement voilés. Produits très bien emballés et livraison dans les temps. Vélos très bien équipés.
Response from eleglide.comNov 13, 2023
Dear customer, Thanks for your appreciation and kind words. Kindly contact [email protected] if you have any questions.
JC
October 26, 2023, M1+ bike purchased at the end of March 2023, used 20 times on good roads, total battery failure. Compliance with charging and storage instructions. Informed ELEGLIDE responds :" Please be known that battery degradation is related to personal frequency of use and temperature. " No possibility of testing the bike in France.By taking a risk , I order a new battery, € 199 from ELEGLIDE, test for 15 km without interruption. Commercial advantage from ELEGLIDE 5% reduction on future purchase. Great,right?
Response from eleglide.comNov 11, 2023
Dear Customer, Sorry for causing you the inconvenience. Please contact [email protected] for corresponding help. Looking forward to your contact.
