Mark F.
Poor quality. Broke in 6 days.communications. UPDATE: Replaced with a new one
I received the bracelet but, it broke after just 6 days. Poor quality where the strings attach to the clasp. I would not recommend this UPDATE: I'm happy to report that Elegatto replaced the broken bracelet. Good follow-up and communications.
Response from ElegattoOct 22, 2025
Thank you for sharing your feedback, Mark. We sincerely apologize that your bracelet didn’t meet our quality standards. That’s certainly not the experience we want for our customers, and we truly appreciate you bringing this to our attention. We’d like to make this right for you. Please contact our customer support team, and they’ll be happy to arrange a replacement for you. Your satisfaction is important to us, and we hope to have the opportunity to restore your confidence in our products.




