ELAGIAReviews of elagia.com

Never got the package and did not offer a reshipment nor a refund. They suck big time!

I ordered very nice red dress fir my daughter's seniors pictures and she wasn't able to wear it because all straps was wrong connected. They were not removable. Front looked ok but in the back was awful. I have to take it to real tailor and fix it. Whoever is sewing those dresses make sure you put straps in correct way. Thank you

I ordered my item 2+ months ago and received it pretty quickly initially. The sizing was all off so I had to send it back for a different size. I am still waiting for the replacement item and it’s been two months. I asked them for a refund and they just told me that the items on its way. I don’t get the item this week. I will definitely charge back For fraudulent website practices

STAY AWAY! DO NOT BUY FROM THIS SHAM OF A BUSINESS. Bought a suit, incredibly tiny, returned for larger size because refunds are not allowed and it’s been 23 days now since I returned it. Where is my replacement???

I recently had a very disappointing experience with a jumpsuit I purchased for my wedding. To start, the delivery took much longer than expected, which was frustrating. When I finally received the jumpsuit, it was too small, and I decided to return it for a refund. However, I was shocked to find out that the company's refund policy only allowed for store credit. Despite this, I proceeded with the return but was met with a rude customer service representative who accused me of wearing the jumpsuit because of dust and dirt from my alteration shop. I had only tried it on there to check the length of the pants. Despite the tags being intact and my explanation for the marks being valid, they refused my return, leaving me without the jumpsuit I paid for and no refund or store credit. This experience was incredibly frustrating and disappointing, and I would caution others against purchasing from this company. It felt like a scam and a complete waste of time and money.

I will admit it took a bit to get it here, but it was beautiful quality and the fit was excellent. The shipping took awhile but I did get response pretty quickly by email. They continued to update. Had to reschedule shipping but once it shipped it did arrive exactly as they said. The personal email responses were kind and helpful. I will order again as the product was very nice and very stylish.

I ordered from IG 2 weeks ago. They sent me a “shipped” email the next day. But now it’s stuck in limbo and UPS has not received the shipment yet. I tried emailing, calling both phone numbers, messaging them on IG. No response. This company is a scam. Do not trust.

Okey so yes they do take forever BUT let me say this… it it’s totally WORTH it. The quality it’s amaizing. I order a dress for my civil wedding and I’m so happy with the dress it’s beautiful just like the pictures !!! And Abquina was always responding my emails very kind. I thought at first they were scammers because of the waiting time. But now that I have it in hands I’m so thankful I waited and not asked for a refund ! If you have time to wait believe me it’s worth it !! I’ll buy again for sure !!! Thank you thank you thank you!!