ELAGIAReviews of elagia.com

This company is a scam! People should definitely stay away from them. I purchased a piece set from them the 4th of July I picked a large one from the app. Once I received the email confirmation I noted that it was an extra small. The very next day to have them change it to a large, no answer. After multiple attempts someone finally called me back and told me that it was too late unfortunately they will send me a prepaid label to ship it back to them. I received the 3 piece suit and label. I mailed it back to them from the 24th of July until now no refund appears to my bank account yet. I reached out to them multiple times via email. Their response is " we have a lot of returns coming back to the warehouse they haven't reached to me yet you have to wait.” Now they have my money and the suit. I'm not quite sure how l'm going to get the money refunded back to me. |

the dress is gorgeous!

If you want to make a $200.00 purchase like I did for the poorest of quality of suits only to be told they refuse to refund their customers then later to be told they would only do a a partial exchange for $50 less then what you initially paid for them to have them refuse to make the exchange then this company is for you. I’ve reported them to the Federal Trade Commission and you can too if you were ripped off in the egregious amount I was with the rudest and most unprofessional customer service imaginable then shop here. Or you can take my horrific experience where I’m currently taking these creeps to court and reporting them to every consumer media outlet possible! I’m reviewing them everywhere but I see I’m not alone! Reading the other reviews my hunch is that they will soon be out of business very soon as no company on the planet has a no refund and no exchange policy period. If you too have been robbed by them like me then contact me for a class action suit against them! I’ve reported them to every Federal agency possible! Spend your money elsewhere unless you like being robbed blind!

Call your BANK no matter the payment method!!! These people are terrible. My dress came to me damaged and they wanted photos. After sending photos they then wanted to get The dress evaluated by someone higher up. We’re talking about $140 dress not a $1,400 dress. After getting the runaround I just called my bank!

Not too great being I’ve not received my order and I ordered back about 3 months ago at this point!! I was working with someone there, and they could never give me a timeline of when I would receive my order.

First of all; they were sold out of the suit I ordered, but I didn’t find out until after I placed the order - convenient. When the suit arrived over a month later I tried it on & it didn’t fit so I put it immediately back in the bag & shipped it back. They claim it was dirty and refuse to give me a refund. The thing was white. Unreal.

did not receive my order to a month later ! so disappointed

Never received product and minimal communication over months of time. No refund processed to date