ELAGIAELAGIA is an online fashion destination that specializing in original collections of women's clothing with a trendy twist. Our mission is to empower women to build a versatile wardrobe with pieces that can be mixed and matched to create a unique and stylish look every time.
ELAGIA (elagia.com) has 168 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Lydia B.
I ordered a white pant suit round about 8/5, on 8/15 I received a text stating my package cleared customs. About a week later, through tracking, I found out that my order was returned. I wanted the outfit for a white gala on 8/24. So on 8/24 I contacted the company ( I have no complaints with the rep that kept me informed once I decided to have the outfit sent to me anyway) They re-sent the suit, I received it on 9/25, it was off white. I have not tried it on yet.
Silvia
This is the worst company I have ever purchased from. They are big thieves, don’t waste your money buying from them.
Meg L.
Cannot speak for others’ experiences, but I personally had a great experience with Elagia. My suit took a while to ship, but when I sent an email to check in they responded very promptly and apologetically and kept me posted throughout the process. My suit arrived yesterday and I love it! Exactly what I was looking for. The customer service rep was very kind and grateful to me. Luckily my suit fits perfectly, so I can’t speak for the return policy, but just based on my own experience I would definitely recommend shopping here and would shop here again (just very far in advance due to long shipping times!).
innova C.
I bought a dress and it didn't fit, I returned it in perfect condition and they wouldn't give me my money back, they gave me a store credit. There was nothing else that I liked and I bought a blouse for not losing the money and I still had money left to use, I tried to buy again and they told me that the coupon has already been used. LITERALLY THEY ARE THIEVES
Jaycie B.
Got back with me when I needed my package sooner! Very reliable and helpful.
Julia C.
This company is a scam terrible customer service who denieds to refund your money even after trying multiple times to order different dresses because they don't fit you but since you can't get your money back you have to figure out what to do with a product you don't love. PLEASE DO YOURSELF A FAVOR AND NEVER BUY FROM THIS COMPANY. SAVE YOUR MONEY AND THE HEADACHE.
Inna S.
It’s so beautiful!
Marian B.
I purchased a dress for my university graduation on your website, the day of the event when I was dressing up the zipper wouldn’t closed (no idea why when the dress was brand new). I had to have so many people’s help and when it finally closed, 5 minutes after, the zipper opened from the middle, we couldn’t fix it. I had to run to Zara to buy a last minute dress and arrived late to my graduation.
