Keith
It’s been over two weeks and my order…
It’s been over two weeks and my order STILL has not shipped. I have emailed them for a refund but they do not reply. I regret giving this company my business. Never again.
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Volusion (ejuiceconnect.com) has 210 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Keith
It’s been over two weeks and my order STILL has not shipped. I have emailed them for a refund but they do not reply. I regret giving this company my business. Never again.
Ken D V.
Vape Shop is ok it's the shipping company they choose to use, I have placed several orders from them and have received my order from USPS and UPS and FedEx, so when they use FedEx it takes 4 or more days and I only live a few hours from ejuice connect but when they use USPS or UPS i get my order the day after they ship it. I placed a order Sunday and they shipped it Monday it's now Wednesday and still no package, shipping said it was supposed to be here yesterday Tuesday then it said today Wednesday now it says tomorrow Thursday but I'm guessing it will be Friday or Saturday. Since I know they ship using USPS AND UPS i don't know why even though I asked them not to ship with FedEx they still did. I would give them 10 stars if they would stop using FedEx.
Madalyn S.
Customer Service is amazing, yes sometimes things end up being out of stock but they always make great effort to reach out and give you the option of choosing another product or getting refunded for the product out of stock. quick 2 day shipping, always authentic!
Cse K.
They refunded my order without contacting me. But when they refunded my order they left me short 12$. It's only 12$ but the company is clearly a scam. They have been in legal troubles and obviously have never recovered.
Paulie W.
I ordered an aegis solo kit (red and blue variant) last saturday it took a week to get here which is why they lose a star from me, as for the product it was brand new in box sealed, the correct model and color and works great, the only two complaints I have for this company is slow shipping times and barebones communication.
Chris M.
Used these guys several times without incident. Received an order a week ago with some juice and coils and everything looked good to go. Today I went to put in a coil only to discover they sent me the wrong ones. I ordered the Crown V and they sent Crown IV which don't fit. Website is GONE!
Tom
Bunch of incompetent failures, Won't ship to "PO boxes anymore" because of a "new carrier" but they still use USPS priority mail. USPS doesn't deliver to my house and only my PO Box at the post office since I live remotely... Now the post office returned the box to sender since E JUICE CONNECT didn't put my box number on the shipping address. I always have problems with their customer service too, they are so rude and the first time they cancelled my order blindly because of this PO box situation. Also they started offering "free shipping" on orders 99+, just to take it away instantly because of their greed. Lost a customer for life. Horrible.
Christopher L.
Garbage customer service. Canceled an order without telling me then made up a story about my card being bad. I had just used it that morning so more BS. Great prices, but I won't do business with a company that lies to me. High prices on shipping. Do yourself a favor go somewhere else. These creeps don't deserve your money.