James
They had the best price, but wait time was long
They had the best price. They kept me informed as my order progressed. I received my order in good condition. I placed my order on March 21 and received it on May 30.

Please contact us prior to leaving a negative review. We would prefer working with you to resolve your issue. You may call us at 310-533-5150 between 930AM - 5PM PST or you may email us at [email protected]. We typically respond to all emails within 24-48 hours.
EIO (eio.com) has 697 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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697 approved reviews, newest moderated first
James
They had the best price. They kept me informed as my order progressed. I received my order in good condition. I placed my order on March 21 and received it on May 30.
Joe F.
It took way too long to delivery the item. The fact that it was not in stock and the order lead time was unknown was not obvious until I didn't receive the item in the timeframe expected.
Russ S.
Bought a screwdriver set via Walmart.com. The advertised price was terrific. When I went to pay for it, the price doubled. Shipment was delayed by 2-3 weeks. When I got it, it was the wrong item. There was an issue with a listing/database. When I contacted EIO, the guy on the line wouldn't honor the advertised cost (Walmart told me the 3rd party sets the price and they have no control) and EIO said I'd have to return the item via Walmart.com. I paid the advertised price and then some. The guy at EIO told me I was trying to rip them off and that I thought I was "entitled" and they wouldn't take the hit ($20) and would not let me talk to anyone else there. Sorry, this is unacceptable. Note: EIO is the 3rd party seller that listed on Walmart.com.
Response from EIOMay 25, 2023
This customer bought something from Walmart.com, not EIO.com, this review should be removed. The customer's experience is 100% related to his purchase and shopping experience on Walmart.com, not EIO.com. The reviews on this Trust Pilot profile are ONLY for EIO.com, NOT purchases on other sites like Walmart, eBay or Amazon. The review should be removed as it should have been left for Walmart's Trust Pilot page, not EIO. We requested this to be removed but the robots and check boxes didn't allow us to provide proof this review was for walmart, not us and thus now our score is not accurate.
David J. M.
Great price shipped fast
Athur
Product was delivered in a timely manner since it was on back order. Product works great.
John J.
had it in stock and shipped the same day
E A.
Happy with order
Stephen B.
Great price, and very fast delivery!