EIOReviews of eio.com

My order shipped out less than an hour after placing the order. When it says Ships quick, they mean it!

These dudes are wild. Lol ⚡️

EIO’s shipping was slow - the Picard rock hammer I ordered took nearly three months to deliver. But it arrived as described and in good condition. The price was great. I tried to contact EIO by phone on several occasions but was only able to leave voicemail messages… which were never answered. There’s no way to send email or text messages to them. They sent a single initial “order received” text message, a “delivery on the way message” a few days before it arrived, and a “delivered” message. No other communication occurred. My item status on their website was listed as “unfulfilled” for over two months. I figured that might mean the item was undergoing longterm back order. I tried to call to cancel the order via phone messages several times. I ordered the same item from a competitor - which arrived within a week. EIO shipped my order three weeks after I’d bought the same hammer elsewhere. EIO’s hammer was considerably cheaper, and of equivalent quality. So if you don’t mind waiting for months without any way of contacting them, while receiving minimal communication… they are great.

My product has yet to be delivered.!

I placed an order in November 2025, knowing it would arrive late, and it was finally shipped nine months later. I shouldn't have had to wait that long, but I was very curious how long it could take, and they only shipped it after nine months. EIO will be the last site I ever shop from.

I Feel like they are fast an let know if a item is not in sock which is nice! They also are cheaper then any tool company in the United States

Really dishonest about there adds won’t buy another thing from them

Good customer service