Brian S.
Perfect
Delivered on-time, exactly what we ordered, and everything functioning properly.
Response from E Home International Inc (LIGHTSHARE)Dec 24, 2024
Thank you for being a customer, happy holiday!
Shop LIGHTSHARE for home decor across all season and budgets. A wide selection of Christmas tree, vase filler, bonsai tree, and more.
E Home International Inc (LIGHTSHARE) (ehomeinc.com) has 52 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Brian S.
Delivered on-time, exactly what we ordered, and everything functioning properly.
Response from E Home International Inc (LIGHTSHARE)Dec 24, 2024
Thank you for being a customer, happy holiday!
D.L.
Easy to order, recipient loved it. My only complaint is I was not notified when it shipped, so I didn't warn the recipient. She was not home when it arrived so it was delivered to the office, but the office did not tell her it was there. Long story short, it sat for a couple of days because no one knew it was there! I haven't seen the lamp yet so I can't really comment on how it looks or works but my friend says it's adorable.
Response from E Home International Inc (LIGHTSHARE)Dec 24, 2024
We are sorry about that :( We have fixed the technical issue and now system will send a notification email along with tracking number once order is shipped. Thank you for being a customer, happy holiday!
Jim C.
Very responsive to a product that was gifted to me and provided a very reasonable solution. Great Product!
Response from E Home International Inc (LIGHTSHARE)Dec 24, 2024
Thank you and happy holiday!
Noreen H.
Wonderful experience! Product is great quality and customer service was outstanding! Delivery was fast! I highly recommend this company!
Response from E Home International Inc (LIGHTSHARE)Dec 24, 2024
Thank you very much! Happy holiday!
Mary S.
Prompt delivery and good sale price
Response from E Home International Inc (LIGHTSHARE)Dec 24, 2024
Thank you! Happy holiday!
kay G.
Had to return at my expense. Item didn’t work for me. Still in packaging and box.
Response from E Home International Inc (LIGHTSHARE)Sep 19, 2024
Dear Kay, Thank you for your feedback. We appreciate you taking the time to share your experience with our product and return process. We understand that you found the item unsuitable for your space. However, we'd like to clarify a few points regarding our return policy: 1. As you mentioned, the product was never completely unpacked and remained in its original packaging. This indicates that the return was not due to an issue with the product quality or function. 2. In the retail industry, this type of return is commonly referred to as a "Remorse Return" or "Unwanted Return." It occurs when a customer decides they no longer want an item, not because of any defect or error on the part of the seller. 3. For such returns, it is standard practice in e-commerce for customers to bear the cost of return shipping. This policy helps us maintain competitive prices for all our customers. We strive to be transparent about our policies and believe this approach is fair to all our customers. While we understand it may not be ideal in every situation, it allows us to offer high-quality products at reasonable prices. We value your business and hope this explanation provides clarity on our policy. If you have any further questions or concerns, please don't hesitate to contact our customer service team. Thank you for giving us the opportunity to serve you, and we hope to have the chance to provide a more satisfactory experience in the future. Best regards, John/ Ehomeinc.com
Henry W.
I love the Halloween trees in purple. They look spooky with spider net ornaments. I will try the maple trees for my next purchase.
Response from E Home International Inc (LIGHTSHARE)Dec 24, 2024
Thank you very much!
Alan L.
I ordered this from Amazon.com. Apparently, they had a better price on their own store, Ehomeinc.com. I will buy from their store next time. This is my second purchase of these trees. I love them! Quality at a fair price. I highly recommend them.