Evergreen Credit Union Reviews | Read Customer Reviews of egcu.org

Evergreen Credit Union Reviews | Read Customer Reviews of egcu.org

Evergreen Credit Union reviews

389 approved reviews, newest moderated first

Dan L.
Mar 25, 2025
Good luck getting a loan
This bank only want to do business with high income folks. I applied for a auto loan and they approved it but once they saw I was a disabled veteran they pulled out. The had all my income and all they needed for the loan. Credit was approved they just didn't want to be seen with the middle class I guess.
Response from Evergreen Credit UnionMar 26, 2025
Hi Dan, Here at Evergreen Credit Union, we have immense appreciation for those who have served. We take pride in our military loan discount and support local organizations, such as the Travis Mills Foundation in Rome, ME, that help veterans every day. We would like to hear more about your loan application process. Whenever it is most convenient, call us at (207) 221-5000 or visit your closest branch in Naples, Windham, Portland, South Portland or Scarborough. We hope you will consider Evergreen Credit Union for your next loan with us. Best, Emma Evergreen CU
Report
John S.
Mar 21, 2025
Everything about Evergreen is…
Everything about Evergreen is fantastic. And I love love the new Scarborough branch.
Response from Evergreen Credit UnionMar 26, 2025
John, we're so glad to hear about your experience at our Scarborough branch! Feel free to stop by again if you ever have any questions, or call our Member Experience Center at (207) 221-5000. Best, Emma Evergreen CU
Report
Dean B.
Mar 10, 2025
Superb service and easy to deal with
Casey and Jennel have been absolutely fantastic to work with, easy paperwork and super fast service. I will continue to do business here for years to come!
Response from Evergreen Credit UnionMar 26, 2025
Thank you so much for sharing your experience with us, Dean! Our team is happy to help. If you have any other questions, feel free to reach out at (207) 221-5000. Best, Emma Evergreen CU
Report
Pam
Feb 25, 2025
Thumbs up to Evergreen Credit union for…
Thumbs up to Evergreen Credit union for the great years of service. Starting with Lisa who is President of ECU congrats, and Alex most recently for all your help. Thanks to everyone else for the great service. 13 years of great Small town service 😃 Thanks Kirk & Pam Lemke
Response from Evergreen Credit UnionMar 17, 2025
Hi Pam, As much as we appreciate your kind words, we cannot take credit for them as we do not have an Alex or Lisa on our team. We're so happy to hear about you positive experience, though! If you're a member with us, we're happy to chat with you about your account at (207) 221-5000. You can also chat with a team member at any of our branches in southern Maine. Best, Emma Evergreen CU
Report
Mike P.
Feb 15, 2025
Auto Loan
Applied for an auto refi loan at the Windham location two weeks ago and have left 5 voicemail messages for the person I was dealing with and to date those messages have never been returned. Very poor customer service.
Response from Evergreen Credit UnionFeb 18, 2025
Hello Mike, We appreciate your patience throughout this process. We’ve connected with our team in Windham and they are ready to help you. For questions regarding your loan, please reach out to our Member Experience Center at (207) 221-5000 (press 3 when prompted). Thank you, Emma Evergreen CU
Report
Lisa G.
Feb 1, 2025
Awesome customer service
Awesome customer service. Sarah Webb helped me with loan process. She’s very professional, patient, friendly and quick at responding. I would recommend Evergreen CU to anyone. The service is excellent! The tellers are great and always helpful.
Response from Evergreen Credit UnionFeb 7, 2025
We're happy to hear about your experience with Sarah! Thank you for leaving a review, Lisa. Best, Emma Evergreen CU
Report
Nicole S.
Dec 20, 2024
Great help super nice and helpful…
Great help super nice and helpful helped me make the choice to stay with evergreen
Response from Evergreen Credit UnionDec 20, 2024
Hi Nicole, Thank you for sharing your Evergreen Experience! We hope you continue to stay with us for years to come. Best, Emma Evergreen CU
Report
rock C.
Dec 4, 2024
Excellent customer service!
Excellent customer service!! Helped me with travel concerns with my debit card. Was able to get a credit card in a day! Explained the EGCU App and how it works.
Response from Evergreen Credit UnionDec 5, 2024
We're glad our team was able to help you! Travelling is hard, but we got your back. Best, Emma Evergreen CU
Report